Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy , order came on time within 5 days . Very happy with product. Thank you”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were pleased to read that you were happy with your product and that your order was received quickly! We hope to see you shopping at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent product that we have looked for for several years, fast shipping even though we are in a remote area of Sweden, excellent packing. Just A+++ in every way. We would certainly do business with them again.”

Helpful Report

Posted 6 years ago

Hi Lorayne Thank you for taking the time to leave a response of your experience when shopping online at Dexam. We are pleased to read that you were satisfied with your order and the recieved delivery service to Sweden. Thank you again and we hope to see you shopping online at Dexam in the near future. Many Thanks, Charlotte

Posted 6 years ago

“Excellant dispatch time, delighted with purchases.”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the delivery service and speed and with the quality of your order. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Lovely measuring just and coffee jug. Shame there wasn't a huge range, think it might be discontinued? Definitely be keeping an eye out for future products.”

Helpful Report

Posted 6 years ago

Hi Dave. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were super pleased to read that you were satisfied with the coffee pot and measuring jug. Certain items in our Vintage Enamelled range are being discontinued before we introduce new items to the range, which will come into stock early 2019. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good pricing and service throughout - very pleased with the products ordered”

Helpful Report

Posted 6 years ago

Hi Thank you for your five-star review. We were pleased to read that you were satisfied with the pricing and service received and the quality of your products. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I can’t say a big enough thank you to Dedham for great products and a quick service!! Every item I ordered arrived in good order and I am very pleased with each and every item.”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that your order was received quickly and in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I ordered a bird jug. It was better than I expected, packed really well & delivered in time. Excellent service, thank you Dexam.”

Helpful Report

Posted 6 years ago

Hi Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were happy with your ordered Little Bird jug and that the packaging and shipping meet with your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I received a prompt delivery from Dexam and the items were well packaged to avoid any damage during delivery. I would order again from this Company”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that all items ordered were well packaged and were received in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fast and professional service”

Helpful Report

Posted 6 years ago

Hi Irena Thank you for your 5-star review. We were super pleased to read that your experience when shopping online at Dexam to be fast and professional. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very efficient, - very cheap, - very Quick, - very god quality. I’ll be back - thanks! Especially if You stay in the EU.”

Helpful Report

Posted 6 years ago

Hi Finn Thank you for taking the time to leave a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the quality, price and speed that you experienced when shopping at Dexam. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“excellent speedy service with no fuss”

Helpful Report

Posted 6 years ago

Hi Dominic Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the speed of our delivery service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The knife I ordered is excellent. Unfortunately I have to be careful because I have cut myself twice. Obviously not your fault but mine as I am used to using blunt knives and had to hack onions apples etc. To slice a lemon is so easy. I am very happy with my purchase. Thank you.”

Helpful Report

Posted 6 years ago

Hi Veronica Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality of your knife that you purchased from our website. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“I got a great round-bottomed wok that has performed exactly the way I was hoping it would.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a review of your experience shopping online at Dexam. We were super pleased to read that the wok you purchased performed to your expectations. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Very happy with the shopping experience, good website, items as described, very good quality and delivered quickly. I'd never used Dexam before but will probably come back at some point. Thank you”

Helpful Report

Posted 6 years ago

Hi Paola Thank you for taking the time to leave us a review of your experience shopping online at Dexam. We were pleased to read that you were happy with your overall shopping experience and the quality not just of your product but also with the delivery service. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Products are very nice designed. Good quality! The delivery was very fast (within 7days to Germany; usually it takes longer) and well packed with ecological filling materials. The kids use it as "PlayMais" 😁Thank you!”

Helpful Report

Posted 6 years ago

Hi George Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were super pleased to read that you were happy with the quality of your order and the speed of your delivery to Germany. We are proud of our environmentally friendly eco-chips and are pleased that your children have found a second use for them. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Easy to order, delivery was speedy. I highly recommend it. Delivered to Dublin via Parcel Motel from Northern Ireland, then collected by me the next day from a local Parcel box”

Helpful Report

Posted 6 years ago

Hi Owen. Thank you for taking the time to leave a review of your experience shopping online at Dexam. We were pleased to read that you were satisfied with the quality and speed of delivery to Northern Ireland. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Easy to order, quality of items was excellent. Very well packed and super fast delivery, highly recommend company.”

Helpful Report

Posted 6 years ago

Hi Hugh. Thank you for taking the time to leave a review of your experience when using our website. We were pleased to read that you had a positive experience when shopping online at Dexam and that you order was well packaged and speedily received! We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good website, beautifully made product, sent efficiently”

Helpful Report

Posted 6 years ago

Hi Michael. Thank you for taking the time to leave a 5-star review of your experience when shopping online at Dexam. We were super pleased to read that you found the website easy to use and the product that you ordered to be of a high quality. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service with both of our orders, but more importantly the product is also great,and in daily use with absolutely no issues. Will be making a further purchase in the new year.”

Helpful Report

Posted 6 years ago

Hi Ken. First, let us thank you for taking the time to leave a review of your experience when shopping at Dexam. We were pleased to read that you were satisfied with the quality of your product when ordering from us on both occasions. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Although I found the packaging a bit exagerated as the product arrived in a very big box, purchese, delivering, quality and value of the product were absolutely fantastic. Only the opening of the mug could have been more pleasant to drink from.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave a review of your experience shopping on our site. We were pleased to read that you were satisfied with the product and overall service that you received when shopping at Dexam. We will pass your comments on to our warehouse team about the exaggerated packaging of the mug. We hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews