Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All round excellent service and product”

Helpful Report

Posted 6 years ago

Hi Helen. First, let us thank you for taking the time to leave a review of your experience. We were pleased to read that you were satisfied with the service and the quality of the product that you ordered. Thank you again for taking the time to leave us a review and we hope to see you online shopping at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent. Delivery of go kart was on time and product was exactly as expected. Could not be better.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the speed of our delivery service and that the whole experience lived up to your expectations. We hope to see you shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

“First class service and teapot well packaged. Good quality product and lovely colour. Would definetly purchase products from you again.”

Helpful Report

Posted 6 years ago

Hi there. First let us thank you for taking the time to leaving us a 5-star review of your experience. We were pleased to read that you were satisfied with the service and the quality of your teapot. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Great products, great value, fast service”

Helpful Report

Posted 6 years ago

Hi there. Many thanks for sparing the time to leave us a great, five-star review. We were pleased to read that you were satisfied with the value, quality of our products and the speed and standard of our delivery service. Thank you again for leaving a review of your experience and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“I was very lucky I managed to purchase what I wanted in the sale, so I got a real bargain! Can not fault the service and extremely fast delivery. Would highly recommend and use again.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a five-star review. We were super pleased to read that you were able to purchase your intended items at a reduced rate in our sale, but also that you were satisfied with the speed and quality of service that you received. We hope to see you online shopping at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Michelle L. in customer service went above and beyond in solving my query! Absolutely brilliant. Thank you so much.”

Helpful Report

Posted 6 years ago

Hi. First, let us thank you for leaving us a glowing 5-star review. We were super pleased to read that Michelle from our Customer Service team was able to answer and deal with your query. Thank you again for taking the time to leave a review of your experience and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Outstanding service came very well packed plus loved that the package was biodegradable all companies Should follow your lead would order from you again thank you”

Helpful Report

Posted 6 years ago

Hi Mrs Cooke. We just wanted to thank you for taking the time to leave us a 5-star review. We were also pleased to read that along with being satisfied with the level of service, you were also pleased to receive your order packaged in our wonderful bio-degradable eco chips. Thank you again for leaving us a review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“came very quickly and is exactly what I wanted,well done and thankyou”

Helpful Report

Posted 6 years ago

Hi there. We are super pleased that you were satisfied with the speed of our delivery and that your order was exactly as you had hoped. We hope to see you online shopping at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good description of the product and it arrived promptly and well packaged. Delighted with everything.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for your five-star review. We were pleased that you were satisfied with the description of your product and that it arrived swiftly in good condition. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The products were easy to order arrived before the due date well packaged in bio-degradable chips. So thoughtful. Will certainly order from them again.”

Helpful Report

Posted 6 years ago

Hi there. Thank you for taking the time to leave us a review. We were pleased to read that your order arrived quickly and well packaged in our wonderfully, biodegradable eco-chips. Thank you again for your 5-star review and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“Michelle and Lynn treated me more like a friend rather than a customer and took time to listen and advise I will be coming back to Dexam first if I need anything in the future”

Helpful Report

Posted 6 years ago

Hi David. Thank you for taking the time to leave us a 5-star review. We were super pleased to hear that Michelle and Lynn were there to support and serve you with your enquiry. Your positive review will be passed on to our customer service team who will be delighted to read your feedback and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Perfect service and very pleased that you use the Eco Chips to protect the lovely tea pot”

Helpful Report

Posted 6 years ago

Hi there. Thank you for your 5-star review. We were pleased to hear that you were satisfied with the level of service that you received and the use of our wonderful and biodegradable, Eco-Chips. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“EASY QUICK NO HASSLE SPOT ON !”

Helpful Report

Posted 6 years ago

Hi. Thank you for your 5-star review. We were pleased to read that you were satisfied with your experience at Dexam. We hope to see your shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

“It was easy to order the goods I wanted and they arrived within a few days. Well packed with bio-degradable packaging.”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave us a 5-star review. We were pleased to read that you were extremely satisfied with the speed of delivery and our environmentally friendly packaging chip. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The product (a giant teapot) is lovely and it was delivered the very next day. A totally seamless and unexpected result. Very happy with the service.”

Helpful Report

Posted 6 years ago

Hi Kathleen First let us thank you for taking the time to leave a review of your experience and for your 5-star review. We were pleased that you were happy with your large teapot and also with the delivery service that was delivered the very next day! Thank you again for your review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“The service was fast and helpful, quick delivery even to Germany.”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave us a superb review of your experience when shopping online at Dexam. We were pleased to read that you were satisfied with the efficiency, speed and overall standard of service that you experienced when ordering to Germany. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Quick service good tea pot”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave us a 5-star review. We were pleased to read that you were happy with the service that you received and that you were also satisfied with the quality of the teapot that you ordered. We hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good choice of items, reasonable prices and very quick, well-packaged delivery.”

Helpful Report

Posted 6 years ago

Hi Babs. Thank you for leaving us a 5-star review. We were pleased to read that our website offered you a large choice of items at reasonable prices, but also that you were satisfied with the delivery service that you received. We have worked hard to hand pick all our items, making sure that they are at a competitive and affordable price without reducing their quality. Thank you again for taking the time to leave us a review and we hope to see you shopping online at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“The product is super lovely, the last casserole dishes I had lasted 20 years still worked of course but not looking so new so decided to order again...... delivered as expected. We live very rural and deliveries are usually delayed but my casserole dishes arrived safe and sound on exactly the day expected”

Helpful Report

Posted 6 years ago

Hi. Thank you for your glowing 5-star review. We were pleased to read of your positive experience when ordering a new casserole dish from our website. We were also pleased to read that our delivery service and quality of our Chasseur range meet your expectations and we hope that you have another 20 years of delicious casseroles ahead of you. Thank you again for leaving a review of your experience and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Customer service- the lady that attended to me over the phone was brilliant and patiently measured the tool I wanted. Thanks.”

Helpful Report

Posted 6 years ago

Hi. Thank you for your glowing 5-star review. We were pleased to read that you were happy with the service you received from our wonderful Customer Services. We are pleased that they were of great assistance and we will pass your review on to them. Thank you for taking the time to leave us a review and we hope to see you shopping online at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews