Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You had exactly the product we sought and sent it promptly.”

Helpful Report

Posted 6 years ago

Hi Claude. Thank you for taking the time to review your experience at Dexam and we were pleased to read that you were satisfied with the level of service that you received. Thank you for taking the time to leave a review and we hope to see you shopping online at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“I had a London Pottery teapot from another supplier that had a poor quality glaze. I talked to Lynn at Dexham and she said she would get dispatch to make a visual check of the teapot before posting. I have now received a perfect teapot. Thank you for excellent customer service and I would certainly use your company again.”

Helpful Report

Posted 6 years ago

Hi Mike. Thank you for taking the time to leave us a review. We were pleased to read that our Customer Services have been of great help and were able to resolve the issue regarding the teapot purchased from another supplier. We have passed your comment on to Lynn, who will be pleased to hear of the happy ending and we thank you for taking the time to review our site. Many Thanks, Charlotte.

Posted 6 years ago

“Super efficient and products as described. I'll be back to buy!”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave us a glowing 5-star review. We were pleased to read that the service you received was efficient and that you were satisfied with the quality and description of your items. We hope to see you back shopping at Dexam in the future. Regards, Charlotte

Posted 6 years ago

“very good service ,didn't take long to arrive”

Helpful Report

Posted 6 years ago

Hi, Thank you for your 5 star review. We were pleased to read that you were satisfied with the level of service you received and the speed of delivery. Thank you again for taking the time to review your experience and we hope to see you shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Excellent service, great delivery time. Lovely product. What more can you ask?”

Helpful Report

Posted 6 years ago

Dear Mike. Thank you for your 5 star review. We were pleased to read that you were satisfied with the level of service you received when shopping on our website. Thank you again for taking the time to review your experience and we hope to see you shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good item, good price, delivery as described. Teapot high quality and pours well .”

Helpful Report

Posted 6 years ago

Hi Mark. Thank you for your 5 star review. We were pleased to read that you had an enjoyable experience when using our website and that you were happy with the quality of your new teapot. Thank you for taking the time to review your experience and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fast efficient service,products that do what they say and work!! Would recommend this company! Communicate well re order so Overall will do business with them again !”

Helpful Report

Posted 6 years ago

Hi there. Thank you so much for this positive review, which I will pass on to the team. We look forward to seeing you back again soon! Kind regards Roger

Posted 6 years ago

“Good product, right price,speedy delivery.”

Helpful Report

Posted 6 years ago

Hi Anthony. Many thanks for your succinct and positive review: we are glad that it has all worked well for you, and look forward to seeing you again soon! Kind regards Roger

Posted 6 years ago

“I ordered the wrong item, they were great, cancelled the other and refunded the next day. Brilliant customer care.”

Helpful Report

Posted 6 years ago

Hi Jayne. Thank you for your 5 star review. We were pleased to read that our customer service team were helpful and able to resolve your issue. Our team work hard to offer the highest standards at all times and will be overjoyed to hear that you were satisfied with the level that you received. Thank you again for taking the time to review the service you experienced at Dexam and we hope to see you shopping online with us again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Just what I wanted and arrived quickly.”

Helpful Report

Posted 6 years ago

Hi there. Thanks so much for taking the trouble to review, and we are glad that it has all worked for you. Hopefully, we will see you on the site again soon. Kind regards Roger

Posted 6 years ago

“Perfect customer service!”

Helpful Report

Posted 6 years ago

Hi Gunni. Thanks so much for placing this review. We love it when our customers are that happy. Hope that we will see you on the site again soon. Kind regards Roger

Posted 6 years ago

“Good quality product that wasn't overpriced.Will certainly use this company again.”

Helpful Report

Posted 6 years ago

Hi Mike. Many thanks for taking the trouble to place this review, and glad that you are happy with the product and the price. Hope to see you again soon. Kind regards Roger

Posted 6 years ago

“Good price. Order arrived promptly and was securely packed.”

Helpful Report

Posted 6 years ago

Hi. Thank you for your 5-star review. We were pleased to read that you were satisfied with your order and the way that your order was packaged and dispatched. We aim to offer all our customers an enjoyable experience and this we have achieved on this occasion. Thank you again for taking the time to review your experience with Dexam and we hope to see you shopping online with us again in the future. Regards, Charlotte

Posted 6 years ago

“Excellent quality and fast delivery.”

Helpful Report

Posted 6 years ago

Hi. Thank you for your 5-star review. We were pleased to read that you were happy with the high level of service you received at Dexam. Thank you again for taking the time to review your experience with us and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“I just love it!!! it''s so simple to use. My purchase arrived earlier and was exactly as described. Just love it!!!!!”

Helpful Report

Posted 6 years ago

Hi. Thank you for taking the time to leave us a 5-star review. We were super pleased to read that you loved your purchase. We work hard to offer an exceptional service and this we have achieved through your order being received quickly and in a superb condition. Thank you again for taking the time to review your experience at Dexam and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“My purchase arrived very promptly and was exactly as described.”

Helpful Report

Posted 6 years ago

Hi. Thank you for your 5-star review. We were pleased to read that your were satisfied with the speed of delivery and that the product matches its description. Thanks again for taking the time to leave us a review and we hope to see you shopping online at Dexam again in the future. Regards, Charlotte

Posted 6 years ago

“By delivering a breakable object fast and safely.”

Helpful Report

Posted 6 years ago

Hi Carolyn. Very glad to know it worked, and hope you enjoy it! We hope to see you soon! Regards Roger

Posted 6 years ago

“Great products, fast delivery”

Helpful Report

Posted 6 years ago

We're really glad that you liked both the products and the delivery service. Hope that you enjoy using them, and that we will see you again soon. Regards Roger

Posted 6 years ago

“Great value, delivered on time in full and working order”

Helpful Report

Posted 6 years ago

Hi there. We're glad that you're happy with the products and the value. It's always great to have this sort of feedback. Hope to see you on the site again soon. Regards Roger

Posted 6 years ago

“the kitchen accessories I ordered matched the colour described and were of good quality with a quick delivery”

Helpful Report

Posted 6 years ago

Dear Georgia. Thanks so much for taking the trouble to write this review. We're really happy that you liked the products and the service and look forward to welcoming you back again soon. Kind regards. Roger

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews