Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Email:

cs@dexam.co.uk

Write Your review

Tell us how Dexam made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and prompt service. Highly recommend.”

Helpful Report

Posted 6 years ago

Thank you so much for your comments, which I will pass on to the team. Hoping to welcome you back again soon. Regards. Roger

Posted 6 years ago

“Great quality products, competitively priced and very fast delivery. What more do you need?”

Helpful Report

Posted 6 years ago

Hi there. Many thanks for your feedback, and we're glad you liked the products and the service. We've got some great baking stuff coming up, so do keep checking the site. Regards Roger

Posted 6 years ago

“Found exactly the Turkish coffee pot I was looking for. Delivery as advised. Excellent service.”

Helpful Report

Posted 6 years ago

Hi there. Thanks so much for your positive comments. We have all sorts of other Vintage enamel products in the same colour, in case you want more, including espresso cups. We hope to see you again. Best regards. Roger

Posted 6 years ago

“Good service and prompt delivery -- two items still to come, but very polite and helpful response to my phone call; thank you all.”

Helpful Report

Posted 6 years ago

Hi Peter. Thanks for your comments, and we're glad that the service was polite and helpful. We look forward to serving you again! Best regards Roger

Posted 6 years ago

“You can ring up and speak to a helpful human being who knows the products. Great service and product.”

Helpful Report

Posted 6 years ago

Thanks very much for your comments. Our humans love helping other humans!! Best regards Roger

Posted 6 years ago

“Firstly I had IT troubles placing my order online. Michelle at customer services was brilliant and very very patient, thank you. I received my order the following morning ( seriously impressed with this) and dived straight in. The textiles I ordered, well what can I say? The apron, claret with the polka dots and hearts is really well made using good quality thick fabric, as are the matching pot holders and tea cosy. The Teapot, it DOES NOT DRIP. I’ve tested it and I’ve triple tested it. It works and is worth every penny . A lovely company to do business with and they sell good quality merchandise. Oh the salad tongs, almost forgot! Ingenious, such a clever design, and they work. Will be ordering again. One very happy customer.”

Helpful Report

Posted 6 years ago

Dear Vicky. Thank you so much for this. We love reviews like this, and are really pleased that your experience with us was so good. I will pass your comments to Michelle, and make her a cup of 'well done' coffee! Best regards Roger

Posted 6 years ago

“The website was easy. Items arrived well packaged and I was impressed by the information sheet about the packaging being degradable. Wish other companies would use the same.”

Helpful Report

Posted 6 years ago

Hi. Thank you so much for your review and feedback. We are always looking for new ways to help the environment and it is good to know that our biodegradable packaging is so appreciated. Thanks again, and hope that you will come back and shop with Dexam again in the future! Kind regards Roger

Posted 6 years ago

“Fast delivery, items as expected, eco packaging, very happy!”

Helpful Report

Posted 6 years ago

Thanks for taking the trouble to review. We are so happy that you appreciated the service and the eco packaging. We're always looking for new ways to help our environment! Thanks again for your comments and we look forward to welcoming you back to the site again soon Kind regards Roger

Posted 6 years ago

“Excellent product and service.”

Helpful Report

Posted 6 years ago

Hi Martin Thank you for your five-star review. We were pleased to read that you happy with the service and the quality of your item you received when ordering from Dexam. Thank you again for your review and we hope to see you shopping at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“Prompt, efficient service and delivery. I often need items for my kitchen and will keep their name on file for future use.”

Helpful Report

Posted 6 years ago

Hi Thank you for your five-star review. We were pleased to read that you happy with the quality and level of service that you received when shopping online at Dexam. We were also pleased to read that you were satisfied with the delivery of your item. We have worked hard to ensure that we use a quick and reliable delivery service that is affordable for our customers. Thank you again for taking the time to leave us a review and we hope to see you shopping at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“Fast efficient service.”

Helpful Report

Posted 6 years ago

Hi Thank you for your five-star review. We were pleased to read that you enjoyed the service that you received and that you found the whole experience fast and efficient. Thank you again for your review and we hope to see you shopping at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“Good product, good service”

Helpful Report

Posted 6 years ago

Hi, Thank you for your five-star review. We were pleased to read that you found the product quality and service you received to a high standard and that you were satisfied with the overall experience. Thank you again for your review and we hope to see you shopping at Dexam in the future. Many Thanks, Charlotte

Posted 6 years ago

“I was happy with the service. I called up to see when my parcel was going to arrive and the girl on the phone was helpful and told me that sometimes Royal mail can be slow. I was reasssured that if there was a no show that it would be resolved. Happy with the tea towels and oven glove and the variety they had. Would recommend”

Helpful Report

Posted 6 years ago

Hi Thank you for your five-star review. We were pleased to read that you were happy with the high level of service you experienced with Dexam. We were also pleased to read that our Customer Services were helpful and efficient, able to help you with your enquiry on delivery. Thank you again for your five- star review and we hope to see you shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“Hassle free ordering and quick delivery”

Helpful Report

Posted 6 years ago

Hi Mr Watson Thank you for your five-star review. We were pleased to read that you were pleased with the high level of service you experienced when ordering from Dexam. At Dexam, we work hard to ensure that we offer a fast and reliable delivery service for our customers. Thank you again for your review and we hope to see you shopping at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Bought a 2 cup tea cosy from a shop in Cromer, Norfolk. It fits perfectly and keeps the tea piping hot in the teapot. The quality is excellent and mine has chickens on! I am so pleased and am now looking to buy another one for when this needs washing. Very good value at £7.99.”

Helpful Report

Posted 6 years ago

Hi Susan Thank you for your five-star review. We were pleased to read that you are satisfied with the high quality of your new 2-cup tea cosy. At Dexam, we work hard to ensure that all our products are to the highest standard and at the most affordable price without compromising on quality. Thank you again for your review and we hope to see you shopping at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“excellent service. well wrapped parcel and kept informed of delivery progress”

Helpful Report

Posted 6 years ago

Hi. Thank you for your five-star review. We were pleased to read that you were pleased with the overall standard of service that you received. We are also pleased to hear that you were happy with the standard of packaging and our delivery service included with your purchase. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“After starting with what is called a trigger finger my wife struggled peeling her daily apple .your apple peeler served the purpose perfectly ,on occasions i the apple is a bit odd shaped it struggles but that is expected ,otherwise she is well happy .service with delivery first class ,she also managed a full peel in one go a couple of times ,her opinion being she peeled after apple has been in the fridge”

Helpful Report

Posted 6 years ago

Hi George Thank you for your five-star review. We were pleased to read that your wife is pleased with the apple peeler purchased from our website. We are also pleased to read that your wife was satisfied with the level of service and our delivery service that she received. Thank you again for your review and we hope to see you both shopping online at Dexam again in the future. Many Thanks, Charlotte

Posted 6 years ago

“john lewis also sales your product was Good prices for steel made mixing bowl, good quality, speedy delivery. I liked the environment friendly packing would always recommend to my other friends Thank you Dexam you are quality”

Helpful Report

Posted 6 years ago

Hi Gaurav Thank you for your five-star review. We were pleased to read that you were happy with the quality, delivery and overall service you received when shopping on our website. We were also pleased to read that you liked the environmentally friendly eco-chips that were included in your packaging. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Great little product the little bean slicer we bought. Reasonably priced too.”

Helpful Report

Posted 6 years ago

Hi Ian Thank you for your five-star review. We were pleased to read that you were happy with your bean slicer that you purchased from our website. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Everything arrived in perfect condition and on time. Excellent service. Before buying contacted Dexam via email with questions regarding certain items and they replied promptly.”

Helpful Report

Posted 6 years ago

Hi. Thank you for your five-star review. We were pleased to read that you we happy with the speed of delivery and the quality of service that you received. We were also pleased to read that our Customer Services were able to assist you with your questions about certain items. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews