Dexam Reviews

Name: Dexam
Rating: 4.83

4.8 Rating 1,140 Reviews

96 %

of reviewers recommend Dexam

4.8

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Email:

cs@dexam.co.uk

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Dexam 5 star review on 10th January 2018

Lena From Spain

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Les theieres 'London pottery' sont inegalables, mais tres difficiles a trouver à Paris”

Helpful Report

Posted 6 years ago

Hi. Thank you for your five-star review. We were pleased to read that you were happy with the quality of our London Pottery teapots and that our service meet with your expectations. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Good prices ,speedy delivery. I liked the environment friendly packing chips( made of starch) and the fact that they have Sheffield made Knives.”

Helpful Report

Posted 6 years ago

Hi Brian. Thank you for your 5-star review. We were pleased to read that you were happy with the service that you received from Dexam. We work hard to maintain accurate pricing of our products without compromising on the quality and the level of service that they receive. We were also happy to read that you liked our eco-friendly packaging chips used to parcel your order. Thank you again for your glowing review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“I couldn't find an apron for an older girl (aged 9) anywhere, they were all either tiny and covered in princesses or part of school uniform sets. The one we have from Dexam is the right size (and adjustable), a good fun Scion print and is waterproof. It arrived in perfect condition and on time.”

Helpful Report

Posted 6 years ago

Hi Thank you for your 5- star review. We were pleased to read that you were happy with the quality of you Scion kids apron. At Dexam we work hard to ensure that we offer our customers the best service possible, this we hope to achieve by offering quality products and fast shipping at some of the most accurate prices around. Thank you again for your review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Quick delivery! Awesome Charles Viancin silicone lids that go above and beyond original purpose. Prices reasonable and comparable. Website informative. A very happy consumer!”

Helpful Report

Posted 6 years ago

Hi Hannah Thank you for your positive review. We were pleased to read that you were happy with the speed of your delivery and the quality and practicality of our Charles Viancin lids. At Dexam, we work hard to maintain accurate and honest pricing without compromising on the quality of our products. Thank you again for your positive review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“Customer services were outstanding, helping me with an order and keeping me informed with its progress. The order arrived safely, well packed and secure and the products, including three personalised items, excellent and of a very, very high quality.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your positive review. We were pleased to read that you were happy with your experience with our customer services but also that our packaging of your order met with your expectations. We were also happy to see that you were pleased with our personalisation service and the quality that you received. Thank you again for your positive review and we hope to see you shopping online at Dexam again. Many Thanks, Charlotte

Posted 6 years ago

“I bought the large butterfly travel mug and love it! So does my mother. I bought 3 more. One to have at work and 2 to give as presents. I will probably buy more for christmas presents.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your glowing 5-star review. We were pleased to read that you loved your Just Add Colour Ceramic Mug and that you brought more as gifts for friends. Thank you again for your positive review and we hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 6 years ago

“Excellent products and service. My purchases arrived so quickly. Would definitely recommend Dexam. Loved the Eco-chips. Its nice to see a company that cares for the environment and wildlife. Will definitely use Dexam again.”

Helpful Report

Posted 6 years ago

Hi Brigene Thank you for your positive 5-star review. We were pleased to read that your order arrived quickly and that you were impressed with our eco-chips that were used to package your order. It was also nice to read that you would recommend Dexam. Thank you again for your positive review and we hope to see you shopping online at Dexam again soon. Many Thanks, Charlotte

Posted 6 years ago

“The website was easy to navigate with a true description of the article delivery came within the stated delivery time. In a nutshell straightforward and met my expectations”

Helpful Report

Posted 6 years ago

Hi Charles, Thank you for your 5-star review. We were pleased to read that the website was easy and enjoyable to use, but also that we met all your expectations. Thank you again for your review and we hope to see you shopping online at Dexam again soon. Many thanks, Charlotte

Posted 6 years ago

“I ordered some Scion kitchenware from Dexam and was very impressed with their service. The website was clear to understand and had great prices. My items arrived promptly and were well packed with "eco chips" that were bio-degradable. There was even a little note detailing how to get rid of them (with hot water or in compost). Nice to see a company selling quality products and who are looking after the environment. Would definitely order from them again!”

Helpful Report

Posted 6 years ago

Hi Tim, Thank you for your positive 5-star review. We were pleased to read that you enjoyed your Scion products and were impressed with our eco-chips that were used to package your order. It is also nice to know that you enjoyed the layout of our website. Thank you again for your review and we hope to see you shopping online at Dexam again soon. Many thanks, Charlotte

Posted 6 years ago

“The Colour your own travel mug that I ordered was loved by my Son’s teacher. It was great quality and arrived very quickly for the end of term.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your 5 star review. We are pleased to read that your son's teacher loved the Colour Your Own travel mug that you ordered for them. It is also nice to know that you were happy with the quality of your order and that it arrived in good time. We hope to see you shopping online at Dexam again soon. Many thanks, Andy

Posted 6 years ago

“Super easy website and speedy delivery. Everything was packed really nicely and goods were great quality. Thank you”

Helpful Report

Posted 6 years ago

Hi Nicky, Thank you for your positive 5 star review. We are pleased to hear that you found using the website really easy and that you are happy with your purchase, how it was packed and how quickly it arrived! We look forward to seeing you again at Dexam very soon. Many thanks, Andy

Posted 6 years ago

“Quick delivery and great product!”

Helpful Report

Posted 6 years ago

Hi Leigh, Thank you for your 5 star review. It is nice reading that the delivery of your order was quick and that you are pleased with your purchase. We hope to see you shopping online at Dexam again in the future. Many thanks, Andy

Posted 6 years ago

“The order was processed and delivered quickly. Happy with the item.”

Helpful Report

Posted 6 years ago

Hi Maddie, Thank you for your positive review. We are pleased to hear that you are happy with your purchase and that it was delivered to you in good time. We hope to see you shopping at Dexam again soon. Many thanks, Andy

Posted 6 years ago

“So pleased with the packaging amazing to watch it wash down the sink ! Just the best . Quality of product and delivery time brilliant .”

Helpful Report

Posted 6 years ago

Hi Jenni, Thank you for leaving a 5 star review. We are pleased to read that you are happy with the item you ordered and the speed of delivery. It is also nice to know that you appreciate the eco-chips that we use to package up some of our orders. We hope to see you shopping online at Dexam again soon. Many thanks, Andy

Posted 6 years ago

“Excellent service ordered one day arrived next day!”

Helpful Report

Posted 6 years ago

Hi Sheena, Thank you for your positive 5 star review. We are pleased to read that you were happy with the service you received and that your order arrived in good time. We hope to see you again soon shopping online at Dexam! Many thanks, Andy

Posted 6 years ago

“I’d been searching for a donut tray for a while without success, when google led me to your website. Ordering was easy with prompt delivery, and my first batch of baked donuts (Tom Kerridge recipe) were delicious. I forgot to spray my tin before piping the batter in but I had no trouble removing the donuts once baked, they slid out easily. I’m very pleased with my purchase 😊”

Helpful Report

Posted 6 years ago

Hi Yvonne, Thank you for your 5 star review. We are delighted that you managed to find what you were looking for on Dexam and that you are pleased with your purchase. We hope you continue to enjoy using your doughnut tray to make more delicious doughnuts. We look forward to seeing you again. Many thanks, Andy

Posted 6 years ago

“Well made. Done everything I needed it to do. Even heat distribution. Makes lovely pancakes.”

Helpful Report

Posted 6 years ago

Hi Noel, Thank you for your positive 5 star review. We are pleased to hear that your Chasseur Cast Iron Pancake Pan makes lovely pancakes. We have used it here ourselves and have had the same result! We hope to see you shopping at Dexam again soon. Many thanks, Andy

Posted 6 years ago

“I required a teapot with infuser. The website made finding the type I wanted easy. Ordering was quick and simple. The item was delivered within a few days. What's not to like?”

Helpful Report

Posted 6 years ago

Hi Robin, Thank you for your 5 star review. We are delighted to read that your overall experience at Dexam from finding the product, ordering it and receiving it was a positive one. Enjoy using your new teapot and we hope to see you again soon! Many thanks, Andy

Posted 6 years ago

“Quick delivery. Reasonable price.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your 5 star review. We are glad to hear that your order arrived quickly and you are happy with the price you paid. We hope to see you again soon. Many thanks, Andy

Posted 6 years ago

“Delivery was on time and when I need customer service they reply quickly and they are very helpful!!! I will buy again from them, for sure!!!”

Helpful Report

Posted 6 years ago

Hi, Thank you so much for your positive 5 star review! We are delighted to read that your order arrived in good time and that you were happy with the service you received. I will pass your kind comments on to the rest of the team here at Dexam. We look forward to seeing you shopping online again soon. Many thanks, Andy

Posted 6 years ago

Dexam is rated 4.8 based on 1,140 reviews