“
Although the delivery time to my country was said to be 3-10 business days - almost a month has passed and I have not yet received my delivery.
”
posted 2 weeks ago
- Katrina
“
Paid for and processed 2 pairs of shades with the "Buy 2 get 1 Free" promotion. Only received confirmation and delivery of 1 pair. The worst part is customer service takes at least a week to respond given you only have 14 days to request a return.
”
posted 4 weeks ago
- Anonymous
“
I ordered slippers for daughters Xmas present was informed regularly about delivery date, every thing fine until Royal Mail delivered the slippers to the wrong address.
”
posted 2 months ago
- Barbara gordon
“
They never deliver! They send mails that they send money back or that there is a problem with the delivery but they never send anything! Do not buy!!!!!
”
posted 3 months ago
- M braker
“
The delivery company told me that I have to contact with D.
”
posted 4 months ago
- snezhana mihaylova
“
I followed the process on the website to return at my own expense, address given was Spain!!!
I paid, with tracking, after a month of no refund, I decided to track my return and see what was going on, tracking stated my item was 'delivery attempted and refused' and was no stuck in the Spanish postage service somewhere.
”
posted 9 months ago
- Anonymous
“
DO NOT BUY FROM THIS SHAM OF A COMPANY!!!
Had to return boots to Spain from the UK at my own cost, now UPS are stating D Franklin are refusing delivery of the parcel and UPS are going to charge me to send the item back to the UK!!! Totally disgusting service, email received is cryptic and no help whatsoever.. will be taking this further considering other people’s experiences this company should not be allowed to continue in this way!
”
posted 1 year ago
- Esther
“
No delivery. Dont answer emails. Feels like fraud.
”
posted 1 year ago
- Anders
“
I am a victim of this company. 1 month of the order and still no sign of delivery. Their customer service is dead, never replies.
The more I read through other people’s comments, the more I angry I become. Such a shitt company. Never ever recommending this to anyonee.
”
posted 1 year ago
- Bibek
“
Bought two sunglasses, delivery date was passed the promised date that I was gonna get them.
”
posted 1 year ago
- Z
