DFS Reviews

“ The delivery was loud rude inconsiderate and incompetent customer service Drivers registration BJ19ZFV As for there furniture it's rubbish They are very perfidious indeed. ”

“ prosecco and box of chocolates and will call me Friday (week ago to confirm delivery time) didn't happen! now go email with another delay when their transport and as they get their transport on Wednesday they booked delivery on Sunday. ”

“ I payed for 2 man delivery and instalation and was shocked when the delivery team refused to assemble the very heavy ceramic dining table and left the very large box lying on the floor. ”

“ It was clear the delivery team hadn’t checked the items properly before assembly. ”

“ Took delivery of our sofa and chair in march 25 , after three days cushions on sofa started rippling after sitting on them . ”

“ Appalling after sales. Placing the order instore was great no issues. However after they took my money, its been nothing but unprofessional, lies, appalling service, misleading information, no return of calls, late delivery by 3 days impacting on work, don't care attitude, customer services a waste of time, the list is endless. DFS don't care once they have your money. Avoid. ”

“ Sofa delivery. DFS messed deliver up 3 times and we were then left with no furniture in our room over a weekend. ”

“ However Upon delivery I could tell the build quality wasn't great and with in a short time both sofas developed structural problems with the frames. ”

“ Did not say at any time , did they say , the cost at delivery £129 Need to be transparent about this charge Three of my family have bought sofas and didn’t no about the charge. Very disappointed ☹️ ”

“ DFS are a horrible company to deal with, good in store as they want the sale, (which is fair enough) the nightmare starts after delivery. ”