DFS Reviews

“ Took delivery of our sofa and chair in march 25 , after three days cushions on sofa started rippling after sitting on them . ”

“ Appalling after sales. Placing the order instore was great no issues. However after they took my money, its been nothing but unprofessional, lies, appalling service, misleading information, no return of calls, late delivery by 3 days impacting on work, don't care attitude, customer services a waste of time, the list is endless. DFS don't care once they have your money. Avoid. ”

“ Sofa delivery. DFS messed deliver up 3 times and we were then left with no furniture in our room over a weekend. ”

“ However Upon delivery I could tell the build quality wasn't great and with in a short time both sofas developed structural problems with the frames. ”

“ Did not say at any time , did they say , the cost at delivery £129 Need to be transparent about this charge Three of my family have bought sofas and didn’t no about the charge. Very disappointed ☹️ ”

“ DFS are a horrible company to deal with, good in store as they want the sale, (which is fair enough) the nightmare starts after delivery. ”

“ We'll, its been nearly 2 months, took days off work to wait for delivery and they never showed up at my home address. ”

“ Delivery company didn’t turn up (nor did they notify us of this) had to wait 2 days to speak to customer service team. ”

“ I ordered this sofa in the Plymouth store on 20 August 2024 and was told delivery would be the first week in November. ”

“ 16 hours before our delivery slot we get a call from the delivery company saying they were never sent the bed. ”