DFS Reviews

“ Went to DFS Shrewsbury as we have been a loyal customer for many years Saw Helen and processed the order for a sofa and footstool and then be told there would be a extra £129 delivery charge and we live one mile away. ”

“ From the day of delivery, the sofa was faulty and unfit for use. ”

“ We paid £3k for our sofas, got a delivery date scheduled and the old ones were collected the day before. ”

“ The delivery was loud rude inconsiderate and incompetent customer service Drivers registration BJ19ZFV As for there furniture it's rubbish They are very perfidious indeed. ”

“ prosecco and box of chocolates and will call me Friday (week ago to confirm delivery time) didn't happen! now go email with another delay when their transport and as they get their transport on Wednesday they booked delivery on Sunday. ”

“ I payed for 2 man delivery and instalation and was shocked when the delivery team refused to assemble the very heavy ceramic dining table and left the very large box lying on the floor. ”

“ It was clear the delivery team hadn’t checked the items properly before assembly. ”

“ Took delivery of our sofa and chair in march 25 , after three days cushions on sofa started rippling after sitting on them . ”

“ Appalling after sales. Placing the order instore was great no issues. However after they took my money, its been nothing but unprofessional, lies, appalling service, misleading information, no return of calls, late delivery by 3 days impacting on work, don't care attitude, customer services a waste of time, the list is endless. DFS don't care once they have your money. Avoid. ”

“ Sofa delivery. DFS messed deliver up 3 times and we were then left with no furniture in our room over a weekend. ”