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DFS Reviews

1.3 Rating 848 Reviews
C-
Happiness Grade
C-

Customer Service - Average

59.52%
Industry Average
If I could give no stars I would, terrible experience from DFS Blanchardstown didn't receive what I ordered want to get an engineer out to change the item, item doesn't look new reckon given a display model told by UK my item hadn't arrived must have gotten display model. Given wrong colour I am so upset the treatment of the store I just want a refund as I actually don't want that item in my house anymore. Avoid this company the after dales service is terrible
posted 2 weeks ago - Anonymous
Shocking service from DFS.
posted 2 weeks ago - Anonymous
⭐ 1 Star Review I am extremely disappointed with DFS and their delivery service.
posted 4 weeks ago - Anonymous
Truly awful customer service.
posted 1 month ago - Anonymous
Shocking experience in furnishing our first house with DFS, we were giving wrong delivery dates , poor contact with the customer service team , reports raised and they never followed up .
posted 2 months ago - Anonymous
Went to DFS Shrewsbury as we have been a loyal customer for many years Saw Helen and processed the order for a sofa and footstool and then be told there would be a extra £129 delivery charge and we live one mile away. She said I'll speak with the manager and get it wavered but came back and said he wouldn't do anything He didn't have the manners to come over and explain. Poor poor service and we left unimpressed and didn't place the order
posted 2 months ago - Simon Charles
Poor customer service throughout.
posted 3 months ago - Farhan Khatri
Terrible customer service and clueless staff.
posted 3 months ago - Anonymous
You talk to a million different customer service reps, none of whom seem to know what's going on and no one can tell me what happens if my sofa will never function as it's intended - but out of pocket.
posted 3 months ago - Bee
The delivery was loud rude inconsiderate and incompetent customer service Drivers registration BJ19ZFV As for there furniture it's rubbish They are very perfidious indeed.
posted 5 months ago - Pennuston Close N17 6AW