DHL Reviews

“ Poor service, you can’t speak to anyone to arrange the issues, come before the selected delivery slot and leave no call back card , I had someone at home and they saw the delivery driver walk up my path take a picture and walk back down the path they never even carried the box to my door but it’s impossible to do anything with them as they don’t accept phone calls ”

“ Ordered an item that was to be delivered by DHL. Tracking shows that it was placed in our mailbox but, sadly, nothing was there. Emailed DHL to confirm the delivery address-no response. Based upon the overall feedback, I don't think I will ever get one. Had to reorder the same item with explicit instructions to ship USPS, not DHL. Don't want to order a third time. ”

“ So bad it hurts, ordered a parcel from japan which arrived in 3 days to the uk, then got in DHL hands and never delivered, 2 attempts deliveries and the driver never came, i only had a message to say we have missed you, but no delivery attempt ever made, DHL has got lazy drivers who just want to slap your things in the collection point and go and chill under a treee, not good. ”

“ Coulda been faster with the delivery but the DHL guy was very nice and respectful 🙏🏼 so shout out to the delivery guy! I'd give the guy who actually delivered it a 5 out of 5 stars for how pleasant and well mannered he was 👌🏼 ”

“ I took a full day off work to receive a time-sensitive international passport delivery from DHL. ”

“ Terrible service yet super expensive! We need a better logistics service than DHLexpress. After collecting money for express delivery, they never delivered as said then sent me email to return my parcel back to sender at no cost as if I am supposed to be responsible for that! ”

“ I was given an delivery slot, but driver turned up early and didn't leave a card. ”

“ I’d give no stars if possible. Attempted delivery after hours and returned my order to sender. I have been waiting for my order for weeks. Of course customer service is closed after 8pm Friday evenings and not available Sat or Sun. Thanks for nothing. ”

“ Really frustrating for delay in delivery of my important documents that have time bound. My parcel reached at Toronto on 11th June still the delivery is not happened and it is 20th June. I will never use DHL service anymore. Whatever the circumstances are you should have arranged some alternative. ”

“ I have very bad experience with very slow delivery services ”