“Description of the parts are non existent, customer service was terrible, beyond terrible, and they definitely do not stand behind their products. Do not purchase anything from them.”
Dear Anonymous! (We are impressed by your name of Greek origin)
Thank you for taking the time to share your feedback. We genuinely value every review, which is why we created this platform—to stay connected with our customers and continuously improve.
Based on your review, there appear to be a few points that may have been misunderstood or not fully explained. We'd like to take a moment to clarify them here.
Product Descriptions: every item listed on our website includes a detailed product description along with precise vehicle fitment information. Our goal is to ensure you have all the necessary details to make an informed purchase.
Customer Support: We take customer service very seriously and strive to provide reliable, knowledgeable support. Our dedicated technical support team is available via email at sales@dieselino.com, and most inquiries receive a response within a couple of hours. For those who prefer speaking directly, our team is also available by phone at (888) 807-2666, ready to assist with orders, compatibility questions, or technical concerns.
That said, even though your review has already been submitted, please know we’re still here for you. If you have any outstanding concerns or questions, don’t hesitate to reach out—we’d be more than glad to assist.
With appreciation,
Dieselino.com Care Team
