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Dillard's Reviews

1.6 Rating 165 Reviews
B-
Happiness Grade
B-

Customer Service - Average

66.10%
Industry Average
I know it’s a small gesture, but it was just so impressive during a time where it feels like eberywhere you go customer service is lost.
posted 1 month ago - Kim Childress
Stopped in the dept.store. Great customer service and a high degree of professionalism. Visited Beachwood Place. The outstanding service received was from Gina buying pj's and shapeware. The other person was Regina she was very courteous and very professional. I consider myself fortunate to have a Department Store in my neighborhood who offers this level of custo mer service.
posted 1 year ago - Daniela Savage and Karin Cole
Dilliards in Raleigh on May 5 - excellent customer service though there were so few associates it was tough on them to help people! The "Evening" selection was excellent.
posted 3 years ago - Judy Copeland
Dillards customer service is great! Everyone in each dept. are very attentive! I bought a mirror with jewelry storage and they where happy to carry it out for me. I will be back.
posted 4 years ago - Gail