“
I would have been happy with a refund of the engrave or some discount of the next purchase and I would have leave it at that but even that wasn't offered to me by Paul.
”
posted 2 months ago
- Anonymous
“
Following up and 8 days later to be told that the item is sold out and advise customers to call customer service to follow up refund.
”
posted 4 months ago
- Anonymous
“
Shop at Nordstrom or any other place and avoid Dior. They are the worst company for returns. I returned some perfume i bought for my wife for valentines and I still haven’t received my refund even though they received my return already. I don’t get it.
”
posted 6 months ago
- Sigfred Flores
“
I was told from several Dior representatives that I did not need to return the item for a refund and had to wait couple more days to process.
”
posted 8 months ago
- Anonymous
“
I'm only waiting for the refund at this point.
”
posted 8 months ago
- Gloria
“
I did not do enough research before collaborating with them. I felt foolish for placing so much trust in them; when I tried to disengage, I lost communication with them. After registering an official complaint with M A D A C O V I.X Y Z, I was given a complete refund.
”
posted 1 year ago
- HAZEL WALKER
“
I did not do enough research before collaborating with them. I felt foolish for placing so much trust in them; when I tried to disengage, I lost communication with them. After registering an official complaint with M A D A C O V I.X Y Z, I was given a complete refund.
”
posted 1 year ago
- HAZEL WALKER
“
The store manager told me that the store cannot exchange any other items and cannot refund and no replace any chain and it will take up to 4 months to send me a new chain, so I can only use it after it is sent.
”
posted 1 year ago
- Anonymous
“
Love the products but the customer service is the worst I have ever seen! My order went missing and I still can’t get any resolution from them. No refund, no replacement. They keep telling me that this is mail carrier fault. Very sad 🥵
”
posted 1 year ago
- Anonymous
“
Then they sent a letter stating there’s as a blemish on the sole abd being returned to me, which was exactly how I received them and will not refund me.
”
posted 1 year ago
- Anonymous
