Dior Reviews

Name: Dior
Rating: 1.70

1.7 Rating 138 Reviews

17 %

of reviewers recommend Dior

Company Reviews

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Metrics

1.7

Based on 138 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just discovered that the process of attempting to get my money was really annoying. I felt powerless and stuck. I then came upon CONQUAERO.CO. They were very helpful. They responded as soon as I reached out to them. The crew members were incredibly patient. They expertly resolved my issue. They supported me at every turn. It was simple to follow their instructions. I constantly received updates. Their assistance allowed me to receive my money back. I believed there was no way to get it back.”

Helpful Report

Posted 3 weeks ago

“I am really disappointed with my latest purchase from Dior. Please see photos of the product on the website and photo of what I have received. Completely different logo that if changed it should be updated on website and is almost impossible to see the name that they charge £10 to engrave . Apparently Dior customer service advisor Paul doesn't see a difference between those two. I would have been happy with a refund of the engrave or some discount of the next purchase and I would have leave it at that but even that wasn't offered to me by Paul. So that's why I decided to leave my opinion on the product that I have received.”

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Posted 3 weeks ago

“I normally like to do things myself, but after struggling with a platform issue for weeks, I knew I needed assistance. MADACOVI.CO was suggested by a friend who had experienced a similar circumstance. They were professional, communicated clearly, and genuinely listened to my issues right away. I was informed, encouraged, and treated with respect during the entire process. Everything went smoothly, and I'm quite glad I made the decision to get in touch at that time.”

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Posted 3 weeks ago

“They’re scammers. Get your funds back from ROCKPILEL”

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Posted 1 month ago

“Thanks to Bridgereclaim for their amazing recovery frm s(am”

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Posted 1 month ago

“I made a mistake by not doing enough homework before I used their services. I should have looked into the company more. Reviews could have warned me about their issues. I was lucky that torrecit.com listened to my complaint. Their team took my concerns seriously. They acted fast to fix the problem. I got my money back last week because of their help. This quick refund was a huge relief. It shows that torrecit.com cares about its customers.”

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Posted 1 month ago

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Posted 1 month ago

“Spent $330 on ONE bottle of perfume to be told my FREE min perfume and samples were out of stock. Email confirmation of the separate deliveries, then told by customer service that they made an error sending the email. If they are out of stock , the will NOT send when in stock!! Do BETTER !! People pay a lot of $ for your product ! Keep you word for free samples. No other rewards given , it is the least you can do .”

Helpful Report

Posted 2 months ago

“Dior UAE particularly Mall of Emirates never fails to disappoint customers. When ordering online, does not deliver on time worst not update unless the customers ask. Following up and 8 days later to be told that the item is sold out and advise customers to call customer service to follow up refund. Refund process takes 14 days in total and no apologies except an automatic reply. Seriously??? DIOR, your brand should speak of better process and customer service. This sucks!”

Helpful Report

Posted 2 months ago

“The quality of the bottle is terrible, after a couple of months the bottle peeled off, it was unpleasant to touch. The material is very cheap”

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Posted 2 months ago

“I had first-rate support when I called TORRECIT.COM.I was ecstatic when I received my money back a few days later.”

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Posted 2 months ago

“Bad bad bad bad bad”

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Posted 3 months ago

“Shop at Nordstrom or any other place and avoid Dior. They are the worst company for returns. I returned some perfume i bought for my wife for valentines and I still haven’t received my refund even though they received my return already. I don’t get it.”

Helpful Report

Posted 4 months ago

“I found ANGUSLTD.ORG and received my money back after this company that defrauded me.”

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Posted 4 months ago

“I found TREBLESLTD and received my money back after this company that defrauded me.”

Helpful Report

Posted 4 months ago

“When I contacted TREBLESLTD, I got great assistance. I was thrilled to receive my money back in a matter of days.”

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Posted 5 months ago

“Racist towards white people. Sells overpriced junk.”

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Posted 5 months ago

“If I could give it 0 stars I would. Customer service in this industry doesn't exist.”

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Posted 5 months ago

“I went to withdraw my investment, but it didn’t succeed. AMDARKLIMITED.C0M helped me recover it.”

Helpful Report

Posted 5 months ago

“They were understanding at first, but after they took over my finances, everything changed. They tricked me into making more investments in the hopes that my earnings and investment would grow, and then they stopped responding to my emails and messages. They suggested another victim to TREBLESLTD*COM, where I got help and got my money back in a matter of days.”

Helpful Report

Posted 6 months ago

Dior is rated 1.7 based on 138 reviews