I bought two bags from Selfridges Dior, and the quality was really bad and the service was terrible. The first bag was very small and rarely used, so I bought a second very expensive bag in March this year, but the accessories on the side fell off in the first week after I bought it, and the chain broke three months later. The store manager told me that the store cannot exchange any other items and cannot refund and no replace any chain and it will take up to 4 months to send me a new chain, so I can only use it after it is sent. There is no warranty for such an expensive bag. I think I will never buy anything from their store again,so sad.