Dior UAE particularly Mall of Emirates never fails to disappoint customers. When ordering online, does not deliver on time worst not update unless the customers ask. Following up and 8 days later to be told that the item is sold out and advise customers to call customer service to follow up refund. Refund process takes 14 days in total and no apologies except an automatic reply. Seriously??? DIOR, your brand should speak of better process and customer service. This sucks!