“Spent $330 on ONE bottle of perfume to be told my FREE min perfume and samples were out of stock. Email confirmation of the separate deliveries, then told by customer service that they made an error sending the email. If they are out of stock , the will NOT send when in stock!! Do BETTER !! People pay a lot of $ for your product ! Keep you word for free samples. No other rewards given , it is the least you can do .”
“I made an online ordee with Dior Beauty. Order#104555411. Me and my Bf were out of state for working reasons. We asked the Dior Beauty Css and ups if we could change the delivery address, hold it on a ups location or having the office management hold it. None of the options was available. They ended up returning everything back to the sender. I spoke to the customer support but noone could do anything about it. I had purchased with my delta sky miles to receive also triple points.(it only happens once a year) I ended up not getting the points and the products. I'm only waiting for the refund at this point. I'm very disappointed because such a big company should have delivery options that accommodate everyone with their schedule and life style.”
“I used to be a makeup artist for Dior. Dior’s concern is only with money and advertising schemes to make you believe they invest in responsibility to the consumer with charitable concerns. The signing of Johnny Depp to new contract is an example of the lack of social concern. They just paid him millions and the cost will be past on to you. Just imagine if the non celebrity alcoholic drug addicted male accused of beating his wife with a guilty verdict in England who screamed and threw tantrums in business and there were witnesses to his abuse and it was not admitted in court would fair. Do you really want to spend you hard earned money supporting a criminal? I can verify that there are equivalents to Dior products in the drug store and TJ Maxx. Save your money for your future. Do not pass it on to Johnny Depp. You are paying for advertising and expensive packaging. Svelte does not work, capture does not work any better than drug store equivalents. There is a $9.00 mascara better than Dior. You have to throw Mascara away after 6 weeks anyway because of bacteria forming. I was a model and makeup artist for 30 years, I know the money spent on advertising and models is sickening and the consumer is paying for this.”
“Massively disappointed ... Ordered the Rouge Dior Minaudiere which I love ... However, last year when I ordered the Holiday lipstick collection, it came in a breathtakingly beautiful box, tied with a satin ribbon and a few little extras, such as a Dior make-up pouch ... I was blown away by the packaging last year ... This year, I am extra disappointed ...”
