Direct Sight Reviews

“ They were so honourable they even decided to give me a £10 refund. ”

“ Terrible company, £150 for glasses to receive these in terrible quality, asked for this to be rectified and have been told I am lying and there is nothing with the glasses, now refusing to give me a refund. Impossible to speak to anyone instead they hide behind their emails. Shall be taking this further as it's theft, avoid if you do not want disappointment or stress. ”

“ Where to start? Easy DO NOT USE THIS SITE! took 4 weeks to deliver so had to go on holiday with droken glasses, arrived with wrong lenses asked for a refund was told NO as they deem lenses suitable! Said they will only refund frames leaving me £69 out of pocket and unable to now afford more glasses so my sight at risk of being damaged. again PLEASE DO NOT USE THIS ROBBING SITE! ”

“ I’m very suspicious of this company. The address they have given doesn’t belong to them, it’s a carpet warehouse. Also they don’t respond to emails and I haven’t received my glasses or had any indication when they will actually arrive. Be careful, I’ve asked for a refund and will pursue this through PayPal. ”

“ Think twice before ordering, especially if the glasses you receive are faulty and you return and expect a refund. ”

“ I then received a reply stating that I would only receive the amount for the frames and not the lenses!! This meant that out of the £186 I paid, I would only receive as a refund about £24 for the frames. ”

“ Don't believe the promises regarding returns, highly unlikely they will get your glasses correct, then refuse a refund. ”

“ And I don't have much faith in Direct Sight's refund process. ”

“ Wont give a refund avoid like the plague normal internet con artists. ”

“ A terrible, shocking experience! I order a pair of sunglasses.. when they finally arrived the frames were twisted, the arms were twisted and the lens was popping out. Due to the poor manufacturing and quality assurance I requested a refund only to be found the lens’s can’t be refunded! Meaning I only got a third of the overall cost! Do not order from Direct Sight and go to someone else. ”