“Execptional service from Bernard in the Edinburgh store. I received samples and the quality was high. I took the Evocore sample and scratched and stamped on it with stiletto heels and it barely marked. It must be some sort of industrial strength stuff! Bernard was patient giving me updates on the product availability and stock. I found something more like what I wanted elsewhere so it wasn't down to service or quality of product that I didn't end up placing an order just found a more suitable colour elsewhere.”
“Knowledgeable staff gave advice freely. No quibbling or questions when excess flooring was returned. Product was ready and at the front of the warehouse when I arrived at the Birtley store to collect it.”