DIY Pest Control Reviews

Name: DIY Pest Control
Rating: 4.60

4.6 Rating 299 Reviews

91 %

of reviewers recommend DIY Pest Control

4.6

Based on 299 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01332 340898

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shocking customer service promised 2 working days delivery,don’t reply to emails or a voicemail and goods took a week to arrive AVOID”

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Posted 2 years ago

“Delivered to wrong address and came without a spray top. Contacting was difficult and left a message. No one came back to me.”

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Posted 2 years ago

“The spray doesn't work.”

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Posted 3 years ago

Hi Colin, Thank you for leaving a review. We're sorry to hear our product didn't work for you. We always try to only sell products that we know are high quality and effective and we apologise this wasn't the case on this occasion.

Posted 2 years ago

“It did not work”

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Posted 3 years ago

Hi Debbie, Thank you for leaving a review. We're sorry to hear our product didn't work for you. We always try to only sell products that we know are high quality and effective.

Posted 2 years ago

“Cancelled order and refunded the money but never got any feedback as to why. I emailed twice”

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Posted 3 years ago

“Should have been delivered Friday 3rd July I have not received it yet 18.43 Pm on the 7th july I emailed this company on the 6th July and have not had a reply either”

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Posted 3 years ago

Hello Elizabeth. We're very sorry to hear this. Upon investigation, the goods, which were sent on 2nd July, somehow got lost by DPD between depots. It is very rare something goes wrong, but it can happen. We sent a replacement as soon as we were aware and apologise for your bad experience

Posted 3 years ago

“After over a week since order I am still waiting for my order, DPD who they use have gone to the wrong address three times even after numerous phone calls they still can’t deliver to the correct address!”

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Posted 4 years ago

Unfortunately a delivery can occasionally go wrong, but to date DPD have proved to be the most reliable carrier we have used. Once we were alerted to the problem we were able to resolve the location issue. Very sorry for any inconvenience this caused.

Posted 4 years ago

“I emailed yesterday as although I ordered and paid for next working day delivery £6, their preferred carrier did not deliver for over three working days UPS. Kept getting emails saying your orders out for delivery by end of day and signature is required but it never came Still haven’t had a reply from my email asking for a postage refund !”

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Posted 4 years ago

I am sorry you had problems with your delivery. UPS proved to be lacking in many aspects of their service. We are now using DPD to cary all our orders and the feedback on their service has been great.

Posted 4 years ago

“Still not had my delivery due to arrive Wed reschedule Thurs still no show. No contact from delivery company nothing no phone calls nothing. Looks like I will have to start making calls”

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Posted 4 years ago

As soon as you highlighted the issue we contacted the carrier. Evidently the problem was caused by roadworks blocking access to your property. Pleased to say this was resolved as soon as access was possible. Very sorry for the delay.

Posted 4 years ago

“Unfortunately I have wasted £33 as none of the products I purchased does not work. SAVE your money, very disappointing could have used an overseas product cheaper to get ripped off”

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Posted 5 years ago

DIY Pest Control is rated 4.6 based on 299 reviews