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DLSB Reviews

1.8 Rating 348 Reviews
F
Happiness Grade
F

Refund - Difficult

27.67%
Industry Average
I like many others returned items to DLSB in good faith ....refund was never received then contact stopped .....never received money.... I was owed £160 😡
posted 1 month ago - Philippa mcneilly
Poor quality clothing, unscrupulous owner that has ripped off lots of customers. Still waiting for my refund.
posted 1 month ago - Laura
Why are you allowed to rip people off and then set up a new company still owing £1000s to innocent people. Like many, I'm still struggling to get a refund of £194 from September. Its not £1.94, it's a lot of money.
posted 4 months ago - Anonymous
No refund after 3 months. DLSB are trading under a new name Dress is more ltd. Shellie cuttings partner is the director, Do not order from these theiving scumbags at all see all reviews
posted 5 months ago - Anonymous
Compete shower of s**t The proper helmet on the phone told me to return the item but judging by the time frame he would have known they would have ceased trading. Hope the owner is okay relaxing on sunlounger in a nice warm country with everyone's refund money
posted 5 months ago - No
Been waiting for a refund of £198 since September.
posted 5 months ago - ""
Ordered two dresses returned both in September received email from DLSB confirming they had received the returns stating I would receive refund 7 - 14 days but maybe 21 days.
posted 5 months ago - Anonymous
I ordered 2 dresses end of August, I kept one dress and returned the other. I had an email in September to say my return had been received and would get a refund in 10-14 days. Only now have I realised that I have not been refunded. Company has disappeared. I have the proof of return, along with emails. I will contact my credit card company tomorrow and fingers crossed I receive a return.
posted 6 months ago - Joanne
Whilst I kept 2 items that were lovely. I returned 2, on 30th Oct which I got a notification that they have received them back and tbh I forgot about the refund, but having looked today, couldn't even find the company and obviously haven't recieved a refund. Any clues what to do next?
posted 6 months ago - Michelle W
Sent my parcel got confirmation they received it 29th October 24 still waiting for refund it's now 16th Dec
posted 6 months ago - Samantha