DLSB Reviews

“ Why why why do refunds taje so long. DLSB have had my return on their premises a whole month and still no refund. Surely this is against a law of some sort. Shocking. Do not use!!!! ”

“ 49 on the 16/03/2024 and the item did not suit me so I returned this on the 19/03/2024 and I'm still waiting for a refund. ”

“ Shocking company. Poor quality items and when you return them due to the quality you are expected to wait approximately 2 months for a refund. When you contact them you are sent a standard reply with no explanation as to their dreadful service ”

“ Will never order from this company again! Still waiting for my refund! Why it takes so long is totally beyond me. Never ever again. ”

“ I returned a dress two weeks ago confirmation email re return and still haven’t received my refund. Yet other online companies for example ASOS refund straight away why does DLSB take so long!. I emailed a complaint and still no response or refund will not be buying again from DLSB. ”

“ Item returned 14/2/23 still no refund .emailed several times to get the same message reply each time ,says 21 days during busy periods bank holidays etc ,this isn’t a busy period ,1 month later still nothing appalling service and don’t understand why they feel the need to keep my money for so long ,won’t be ordering from this company again ,never experienced this from a company ever. ”

“ Waiting for a refund ,its taking absolutely ages👎😫 ”

“ Refund is a joke, why can they do this,everyone is complaining how long it take 🙄 NEVER SHOP HERE !!! ”

“ Terrible company, I returned an item has to pay return fee in advance most companies deduct from your refund. Returned Item was received by company on 26/2/2023 , it is now the 8/3/2023 and I have not received my refund. when I complained at the length of time I had to wait I was informed that company very busy so wait may be longer . ”

“ I can’t even get my head around how bad the returns and refunds process is and only wish I’d read these reviews before I ordered. ”