Doggie Solutions Reviews

Name: Doggie Solutions
Address: The Distribution Centre, Victoria Road, Stoke-on-Trent, The Distribution Centre, Victoria Road, Stoke-on-Trent, Staffordshire
Rating: 4.52

4.5 Rating 5,451 Reviews

88 %

of reviewers recommend Doggie Solutions

4.5

Based on 5,451 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

1782 266667

Email:

info@doggiesolutions.co.uk

Location:

The Distribution Centre, Victoria Road, Stoke-on-Trent,
The Distribution Centre, Victoria Road, Stoke-on-Trent
Staffordshire
ST4 2HX

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Doggie Solutions 5 star review on 20th September 2025

Deb Edge

Doggie Solutions 5 star review on 11th February 2025

Linda Dunn-edwards

Doggie Solutions 5 star review on 4th December 2024

David Carroll

163

Anonymous

Anonymous // 01/01/2019

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“Really good service. Came very quickly & quality excellent. Good value for money. Thank you.”

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Posted 4 years ago

“Excellent service. Cage fits perfectly in to boot of VWGolf. Only flaw is cheap plastic tray. Expected similar quality to similar previously ordered cage.”

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Posted 4 years ago

“Ordered my items on 25th February still not recieved and my emails not being replied too”

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Posted 4 years ago

“Appalling service. Dog crate ordered on 17th February and still not received (9th March), despite chasing up twice.”

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Posted 4 years ago

“I wish I could review my purchase but unfortunately two weeks in and I still haven’t received it. No one answers phone or responds to emails. Very poor experience”

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Posted 4 years ago

“This IS the place for rawhide chews. Always reliable, always a great price. Pawfect!”

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Posted 4 years ago

“We purchased a dog name tag as our one had fallen off and was lost somewhere on a walk. The new one from Doggie Solutions was easy to order (lots of choice), came very quickly and looked like it had a much stronger moulded top so shouldn’t fall off again quickly! I would 100% use them again.”

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Posted 4 years ago

“Excellent service. Tag as described. Delivered within 2 days of ordering”

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Posted 4 years ago

“No products delivered after three weeks, not answering their phone when I ring to inquire what's happened, not calling back when I leave an answerphone message. Avoid at all costs”

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Posted 4 years ago

“I'm very disappointed with my dealings so far with Doggie Solutions. We placed an order 2 weeks ago and still have not received the item or any replies to answerphone messages that we have left.”

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Posted 4 years ago

“I am still waiting to receive my antler chews ordered on 24febuary so no stars at all Also phone is permanently on answer phone. One very unhappy customer. Bridget Stephens”

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Posted 4 years ago

“You have £122.99p of my money and I have not recieved the goods. You do not communicate with people. All you do is take money , you must know you are not going to fill the orders. How do you sleep nights.CON MEN. STAY AWAY FROM THIS COMPANY.”

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Posted 4 years ago

“Order still not received, placed on 23.02.21. Have been promised a refund but still waiting. I would appreciate your comments, Anne”

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Posted 4 years ago

“Ordered 2 only 1 arrived, 1 call and sorted immediately”

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Posted 4 years ago

“Not able to review as it is now2weeks since order placed and payment has been made, but no goods received! Not good service is it!”

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Posted 4 years ago

“10 days since payment taken , no items, no response to emails and no one answering the customers services telephone line (during opening hours) Have had to purchase items from elsewhere due to imminent arrival of puppy . Wonder how long it will take to get my refund , some how I don’t think it will be easy or quick , unlike their process for taking my cash ?”

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Posted 4 years ago

“We have not received our order”

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Posted 4 years ago

“Have not yet received my order”

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Posted 4 years ago

“Good prices and quick delivery.”

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Posted 4 years ago

“Still haven't received order which apparently was ready for dispatch on 18 February.”

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Posted 4 years ago

Doggie Solutions is rated 4.5 based on 5,451 reviews