“I come here to show my indignation with the company Dollar. A very bad service, they do not serve you in a cordial way, it was a war to return the deposit that I made, finally, I do not indicate in any way, by the following facts:
When hiring the car, I received an email informing that besides what I paid in the reservation, I would only pay an x value. I selected the mode "pick up at the airport" and upon arriving at the airport, I had the unpleasant surprise of having to pay 4 x more than the amount I was informed. Proceeding, handing over my card, the clerk, managed to block it, telling my wrong address, and had to use my wife's card. This gave me the trouble of taking a day off from my already small vacation to look for a bank to unlock the card. We paid indignant to continue with the program and went to get the car. Upon arriving in the car, the cigarette smell was unbearable. I did not want to leave the car, until my wife, after much fighting, convinced me. leaving the airport, the glass of the car had a kind of sticker almost in its entirety, not giving a perfect vision for the driver.
Being very young, I decided to follow, because the chances of giving a mechanical problem were minimal (as it did not, really the car was very new). Continuing, we made a trip of 232 miles, about 3 hours, and we passed a few tolls. Arriving at the airport to return the car, I got lost as several people got lost looking for the place that is very badly signposted and almost no
you can see, besides having no one to instruct. Today, after 46 days of travel, I have already made 2 debits of bills in my account, and today they sent one more to the bank to authorize. I'm leaving my job now, to go to the bank to settle. much disorganization, lack of commitment, professionalism and respect.
DO NOT RENT CAR WITH THIS COMPANY DOLLAR!”
