Donna Ida Reviews

Name: Donna Ida
Address: Donna Ida Limited 40 Elizabeth Street, London
Rating: 4.60

4.6 Rating 10 Reviews

90 %

of reviewers recommend Donna Ida

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About Donna Ida:

Donna Ida is the brainchild of self-confessed denim devotee and lifelong jeans addict Donna Ida Thornton.
Donna Ida has been trading since October 2006 and has grown into a successful retail business with four stand alone stores and
a transactional website. With a strong fan base of fellow denim devotees who have embraced the concept of a dedicated denim emporium stocking a constantly evolving line-up of the top denim labels from across the globe in sizes 23 to 34.

Visit Website

Phone:

0207 730 6366

Email:

customercare@donnaida.com

Location:

Donna Ida Limited 40 Elizabeth Street
London
SW1W 9NZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Donna herself ill advised me on the size of jeans I purchased from her. She was unwilling to accept her responsibility, but did have the jeans taken in. The tailor did a very poor job with crooked seams and the left inside leg seam strayed towards the front of the jeans. Again, she refused any responsibility. I took my grievance to the Small Claims Court, but she accepted full liability just before we received a court date and reimbursed me for the jeans and the £25 court application fee. Having followed the legal required guidelines, the whole process took almost a year. I love to support independent shops, but I have now returned to the department stores where I have never had a problem and have always received excellent customer service. Sadly, a lesson well learned with Donna Ida.”

Helpful Report

Posted 7 years ago

Donna Ida is rated 4.6 based on 10 reviews