“
And I just received an email a refund of 50£ had been approved.
”
posted 1 month ago
- Camila Gomes
“
Awful. Have not collected my parcel for delivery and now i will lose a £72 refund on return. If dpd charge me for collection it will mean i have lost another £25. I cannot speak to anyone because they have not issued the correct parcel number needed .They are a disgrace.
”
posted 9 months ago
- Anonymous
“
I’ve lost trust with Dpd they haven’t delivered or refund.
I have complained about the issue and they failed to resolve my case.
”
posted 10 months ago
- Akiqul Islam
“
This is descusting, the client wants refund on package contents and I have missed a whole day's income trying to sort this issue with no success.
”
posted 1 year ago
- The Graff Shop
“
However, once it's through, the Customer Service Agents don't help and lie about processing a refund when they don't actually have the information they would need to process a refund.
”
posted 1 year ago
- Anonymous
“
In trying to get the payment refunded, I discovered how obfuscated DPD's customer service is arranged.
”
posted 1 year ago
- Anonymous
“
The worst. Didn't show up - twice. Then lied about the fact they had been here at all. I took the day off work to deal with this. No apology, no refund. NEVER AGAIN, DPD!
”
posted 2 years ago
- V N Cadogan-Rawlinson
“
Set up an online refund and complaint and attached ALL evidence required.
”
posted 2 years ago
- Anonymous
“
Refund cannot be reclaimed as apparently the item is in transit, I went and reclaimed where I left it on the 7th December, today the 9th December.
”
posted 2 years ago
- Philip
“
Also, you have to wait a month to get your refund after a month of delayed on your parcel.
”
posted 3 years ago
- Anonymous
