DPD Local Reviews

“ Absolutely Unacceptable Service – DPD Lost My Parcel and Takes No Responsibility I dropped off my package at a DPD drop-off point on May 13th, with the delivery scheduled for May 14th. ”

“ Delivery man delivered to the wrong building, could not be contacted and customer service unwilling to help track where my package went in the end. They took a picture of the delivered parcel in front of the wrong door of a completely different building. How is this company allowed to exist with such horrible service! Disgusted! ”

“ I mean, what is the point? It's the worst customer service I think I've ever encountered. ”

“ Absolutely awful service. ”

“ Called customer service who said the driver hadn't followed correct procedure and I would receive a call back from the depot. ”

“ Very disappointed, I would have not chosen this delivery service but the place I ordered from chose them. Assured next day delivery, cleared the day to make sure no issues with delivery but appears that driver delivered to wrong address. (Not at all my fault) And then DPD Local cannot do something about it. (Then I have to be on the receiving end of the inconvenience) Very unacceptable and a very UNRELIABLE service. ”

“ The most shocking service amongst delivery companies! Had parcel since 16/12. Left safeplace and neighbours details as knew I'd be out. Driver couldn't be bothered to read the instructions or maybe just couldn't read. Took parcel back to depot and then lost it. Shambles of a company who last year killed 2 horses on my road driving like lunatics. Would never use out of choice ”

“ I don't even think this courier company deserves a one-star rating. Delivery is always late, and this is the second time it's happened. They consistently fail to deliver when they say they will. I definitely would not recommend this courier service to anyone. Very disappointing! ”

“ The worst company ever ! The drivers don't even care to ring the door bell! They just give a very quick knocking on the door and they disappear ! I was at the second floor of my house and I didn't even have the time to go downstairs! We cannot even go to the toilet ffs when we are waiting a parcel from them ! They disappear in seconds ! What if someone has a serious health problem and cannot move quickly? You should tell your drivers to show some respect for a change !!! Terrible service !!! ”

“ One of the worst service. I wouldn't give even 1 star. ”