DPD Local Reviews

“ Still waiting for my delivery to turn up. The delivery driver took a picture of a porch where he dropped it off . It wasn’t mine . I contacted them and now they’re just ignoring my e mails. Awful service. ”

“ Not happy the way Dpd works the Customer service team poor ppl work on Saturday and Sunday while the depot is closed they shud have Monday to Friday policy where they get the Parcel delivered and we all don't have to wait for long que ”

“ Absolute rubbish! He stupidly put it somewhere else, rang the door and refused to get it back! I have never come across such substandard customer service before. ”

“ Extremely Poor Service – Failed Next Day Delivery & Empty Promises, Zero Star. ”

“ Absolutely disgraceful service, that is potentially putting my health at risk. ”

“ Honestly disgraceful service. Waiting in for the driver all week, rebooked labels, was advised I was not at the property but I was here all week! Emergency parcel that needed delivery…lied to by customer service staff telling me different things everytime I called. Never will I use DPD again! ”

“ Delivery failed to arrive. Message received saying driver couldn't find address. The driver didn't even try to find our address. I have been by our front door all the time during the delivery slot and no dpd van came by. More frustrating is that there is no way to talk to anyone. Chatbot tells you to talk to customer service, but cannot give you the number. Infuriating ”

“ Absolutely Unacceptable Service – DPD Lost My Parcel and Takes No Responsibility I dropped off my package at a DPD drop-off point on May 13th, with the delivery scheduled for May 14th. ”

“ Delivery man delivered to the wrong building, could not be contacted and customer service unwilling to help track where my package went in the end. They took a picture of the delivered parcel in front of the wrong door of a completely different building. How is this company allowed to exist with such horrible service! Disgusted! ”

“ I mean, what is the point? It's the worst customer service I think I've ever encountered. ”