“After some 'uncomfortable' questions to Nick, trying to know more about the product, he was rude and told me that they are not selling more due to the high demand.
He tried to convince me that the product was excellent, and in the end, he rudely said that..
Not professional at all.”
“Horrendous buying experience. Firstly the products are cheap Chinese items with long shipping times of 15+ days which will put a lot of buyers off, to begin with. Secondly, the information given on how to set up the ads is outdated, the Facebook ad center has obviously been through many updates since these notes were put together. A lot of the options within the Ads manager are not mentioned in the Ad instructions and some of the information given in Dropbuilds instructions are now not available at all now in the Ads manager. All instructions on setting ads up were followed as closely as possible and they did not work they generated x2 sales in a number of weeks, I even employed the services of a Facebook ads professional they still did not work.
I reached out to Dropbuild regarding the discrepancies in the ads setup information given, and the new ad options within the ads manager and they were unfortunately not very helpful.
I left an initial review of my purchase on here and Dropbuild reached out to say that they can review the ads and set up new ones and monitor them to see how they get on, I thought this was a great offer so decided to delete my review, they asked for my personal Facebook login details to gain access which I was a bit reluctant to do I eventually sent the details and they simply stopped responding, I sent 3 emails over the space of a week but it seems that due to the fact I had now removed the review they had backtracked on the initial offer of help and were not responding. I sent an email to say that if they didn't respond I would have no choice but to make the initial review live again, low and behold they respond within 24 hours with a very threatening email from a law firm threatening legal action for defamation if I was to leave a review, and stating that my 'lifetime support' had been canceled just because I was asking them to do what they had promised to do in assisting with the ads. Reading between the lines this could be the reason that they have very few negative reviews if they threaten anybody who is going to leave a negative review against them with legal action a lot of people would be reluctant to do so. Think very carefully before deciding to enlist their services. This purchase has been a complete waste of money and they did not come through on their 'lifetime support' offer at all.”
