DS Music Reviews

Name: DS Music
Address: 3rd Floor Agicourt House, 1 Agincourt Square, Monmouth, Monmouthshire
Rating: 4.87

4.9 Rating 1,060 Reviews

98 %

of reviewers recommend DS Music

4.9

Based on 1,060 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“a very friendly, helpful voice on the end of the phone, even when I rang late in the afternoon. Excellent advice on the specific type of software I needed and patient and prompt service when i made a mistake on paypal and bought the wrong item.... can't be happier - super service - 11 out of 10!!”

Helpful Report

Posted 7 years ago

“Very fast delivery, great price, thank you.”

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Posted 7 years ago

“Easy to order, speedy delivery”

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Posted 7 years ago

“Goods arrived safely and on time”

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Posted 7 years ago

“Delivery was made on time and the product exactly as described.”

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Posted 7 years ago

“They know their stock, and are always willing to go that extra step to help.”

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Posted 7 years ago

“I originally phoned on Friday 21st July as I needed information on upgrading my version of Sibelius and advice on whether I would be able to have it on both PC and Mac. The gentleman I spoke to was very helpful. He was able to clarify the Sibelius product I needed and the type of licence I should buy. He also reassured me that I would be able to download it onto Mac and PC. This was completed in a fraction of the time that I had already wasted trying to find the same information on the AVID web-site. I finished by saying that I would definitely be ordering Sibelius 8.6 through DS Music.”

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Posted 7 years ago

“Unbiased purchase from DS Music - I was looking for a new acoustic electric guitar - the guys there are really helpfull - no hard sale - I tried out several and went for the tanglewood WB TW4 which has a really good accoustic resonance. Looks great too. It was good to support a local shop and will go back if I need anything else. Thanks Guys.”

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Posted 8 years ago

“Jon Petri, my contact, is very knowledgeable and helpful. No automated menus to battle with. Problem solved Quickly !!!”

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Posted 8 years ago

“As always, Jon, Louise & the team at DS Music were friendly and helpful - they are professional and knowledgeable and always do their best to help their customers. Thank you!”

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Posted 8 years ago

“Clear accurate description Easy buying process Speedy well packed delivery”

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Posted 8 years ago

“Very quick delivery, excellent seller.”

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Posted 8 years ago

“Prompt delivery of a book I couldn't find in the USA--Excellent condition, very pleased. Will definitely be revisiting for more as needed.”

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Posted 8 years ago

“Excellent price, product and delivery, hassle free shopping”

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Posted 8 years ago

“easy to order and very quick delivery.”

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Posted 8 years ago

“Fantastic customer service and fast delivery!”

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Posted 8 years ago

“Knowledgeable and helpful staff. Being able to buy my keyboard on 0% finance was a massive help as I am able to spread the cost out and not have to worry about interest being added. Very pleased with the service I received.”

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Posted 8 years ago

“Great service - spoke to really knowledgeable person on phone who answered all my queries and arranged next day delivery of Sibelius 8 and keyboard. Highly recommend this company.”

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Posted 8 years ago

“Quick and efficient”

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Posted 8 years ago

“Prompt and helpful. The people at DS Music are knowledgeable and friendly. A really good music shop.”

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Posted 8 years ago

DS Music is rated 4.9 based on 1,060 reviews