“I paid 1363.95 AED on the website dubizzle.com for an ad, and immediately after the payment was processed, my account was blocked and marked as scam. I contacted the website's support team, and they justified this by stating that I am not a resident of the UAE. Then, I requested a refund, but it was denied. I consider all the above actions to be fraudulent, misleading to users, and not aimed at providing services in good faith. It should be noted that this information is not clearly stated anywhere; during registration, no one informs you of this, nor is a local number required for registration — only an email address is needed.”
“It's an amazing app but they must enhance it a bit more, for example the message should have an option where we can add the message for correction or even delete the message like in WhatsApp”
“Very bad experience with their advertising policies, i paid for add and they rejected ads, they just want to eat our valued money with their own policies. There is high chances of substitute for dubizzle soon.”
“Paid for selling car through Dubizzle. Before check out it was mentioned that they will send a photographer to take photos of my cars but next day someone called up to instruct me to bring the car to Al Qouz for inspection and photography. Also, he said they might offer me a prize to buy the car, which wasn’t mentioned it as part of the T&C. I don’t understand why do Dubizzle take success fee of 2,500 when they will buy a car from me. Looks like a total scam due to lack of transparency.”
“It's a slow and non valued response from the team...they will charge u a heavy commission of 2100 if they sold your car ...however if you want to redcude the price you are a looser..very very slow update and response...”
“My recent experience with Dubizzle has been nothing short of a nightmare, characterized by incompetence, mismanagement, and a blatant disregard for customer satisfaction.
It all began when I entrusted Dubizzle to facilitate the sale of my car. Despite agreeing on a sale price of 25K AED, Dubizzle's commission amounted to a staggering 2,100 AED, which was deducted as a "succession fee." However, the transaction quickly unraveled when the buyer discovered issues with the odometer and backed out. Subsequently, the buyer agreed to purchase the car for 18K AED.
What adds insult to injury is the misguided advice given by Dubizzle's sales agent. I was convinced that conducting the local transfer from Sharjah to Dubai would save both time and money, despite the buyer needing to collect the car from Dubai. As a result, I was forced to travel to Sharjah for the local transfer, incurring additional expenses of around 320 AED, when a tow truck would have cost only 150 to 200 AED.
In an attempt to salvage the situation, Dubizzle agent said they could request to waive off the succession fee, and the buyer would pay me 18K for the car. However, until they received approval from management, they would keep the car in their yard, as it couldn't be driven due to no plate, insurance, and registration, despite us already completing the transfer from Sharjah to Dubai.
However, this fleeting solution soon turned into another debacle when the buyer backed out again, leaving me stranded with a car I couldn't register under my name.
Dubizzle's negligence became glaringly apparent when I attempted to register the car, only to discover that the mortgage from the buyer (who backed out) was still active, rendering the registration process impossible.
Despite assurances from Dubizzle, the resolution of this issue remains elusive, with no concrete timeline provided for when the mortgage will be cleared. In the meantime, I am left in limbo, unable to drive the car and burdened with the additional inconvenience and uncertainty.
Dubizzle's lack of accountability and failure to uphold basic standards of professionalism have made this entire ordeal a harrowing experience. As a platform that purports to facilitate seamless transactions, Dubizzle has fallen woefully short, leaving customers like myself stranded in a quagmire of incompetence and mismanagement.
In conclusion, I cannot in good conscience recommend Dubizzle to anyone seeking to buy or sell a car. The litany of issues I have encountered underscores the urgent need for Dubizzle to reassess its practices and prioritize customer satisfaction above all else.
Sincerely,
Muhammed”
“Dear Team,
We would like to express a deep concern that Dubizzle’s own inspected car and rated 9.9 with no accident and single owner. So, customer service booked an appointment and informed all the first owner document will be provided by sales executive Mr. Hathem.Therefore, we blocked the car on 1st May 2022 by paying AED 5000 +AED 570 for the comprehensive test.
But sales executive just showed the Mulkiya which does not proof I am buying from the first owner. However, he informed us to share the document later.But till now,I didn’t receive any document. As a buyer I have a full right to get the document which proofs I am buying from the first owner. I had involved Dubizzle so that they will check the genuine seller, but now I feel cheated as no document has been provided.
On top of this,Dubizzle team is continuously chasing for comprehensive test, insurance .Why should I go for a comprehensive test without checking the first owner documents .It is waste of my time and money.
We relied on you but till now service you provided is really embarrassing.
Regards,
Imran
0566054405/0561467269”
