“I went into Salisbury Dunelm today 31 December 20 & went upstairs to buy 4 drinking glasses & a glass decanter, l went downstairs to the pay area & was met with incompetence, first of all a bar code was missing & the lad couldn't find it on his computer he asked me what it was it was obvious it was a glass decanter, he then had to make a phone call to his manager who didn't know, he was rather a clueless person & I asked for bubble wrap as it was glass he was going to charge me £3 for bit of bubble wrap, more than the original purchase. Get a grip Dunelm mill in Salisbury.”