“Started using DAF pet foods stupidly from a recommendation from the raw food store I used. Found large pieces of blue plastic that was sharp and curved in the product. Also this is NOT 10% bone. The bone content is very high and has made my dog ill. I’ve raised this to the store and DAF. The store said the plastic issue happens from time to time as it’s from what the slaughtered animals have eaten….why? They should be cared for too not eating plastic. Seems like a totally rubbish excuse to me. They also said DAF is boney….but it shouldn’t be it’s quoted as being 80/10/10! In regards to my dog being ill this was dismissed. DAF themselves have not responded to me. Since looking DAF foods up I’m horrified to see how many people’s poor pets have suffered as a result of DAF’s raw food with many animals requiring emergency surgery. Please avoid and buy a reputable food for your beloved pets that won’t harm them as this product clearly does….not that DAF or their endorsed sellers seem to care.”
“No idea what is happening with their complete minces recently, last night I pulled an inch long sharp bone out the pork & tripe mince.
Last week I purchased 4 boxes & all have big bits of bone in them & definitely not 10% bone like it says it is.
I’m having to fish out all the big bits of bone it’s like the grinder hasn’t been working properly.
Very dangerous & disappointing wouldn’t recommend them to anyone.”
“I was with Durham Animal Feeds for 2 years and left because they kept running out of my choices. Returned 2 months ago and the delivery driver removed secured chains and opened the gate. Fortunately Casper was inside. He has no car sense and will run outside towards cars. Both Sally and Sophie the South West manager were unapologetic and said I should have a sign on the gate not to remove the chains. Really! They deliver dog food for heavens sake. Also the wild boar is completely full of bones and my dogs poo was full of bones. The driver swore at me. They are awful people with awful food.”
“Received a box of 100% meat mince, cut it open and a load of white spots, see pics,
Contacted them they say it’s Sinew, if it’s Sinew it’s not meat, is it?”
“been using these guys for approx 2 years now but the prices keep going up and recently the food has gone right downhill and its dangerous to use and my small dog was choking on a piece of bone with last nights meal. In fact the food looks to be mostly bone now with large sharp pieces in - sorry I will have to stop buying from you and find another supplier as my dogs deserve better than this - the dogs poop is now white and crumbly from too much added bone and one of them is severely constipated. this is the amount of sharp bones my small dog could have eaten in just one meal (approx 1/4 of a pack) thank god he didnt die when choking on some of this yesterday - disgraceful - had to bin a whole box of 14 packs of duck too as it smelt really bad and wasnt risking giving that to my dogs- AVOID at all costs if you want to keep your pets safe!!!”
“Horrendous meat, horrified at the amount of sharp bones, plastic bags & shards of hard plastic in the mince, both times I have bought it there has been stuff in there that shouldn't be, they are going to kill somebody's pet 😡”
“My small dog was rushed to the vets after eating a small portion of the lamb mince, the annount of bones were horrific and my dog was so violently sick, luckly he threw the bones up but we had to wait some hours to see if he had a blockage, this caused me great distress as you imagine, I'm still shocked at the amount of bones !! And also shocked that natural world pet store actually promote this. Be so aware, this has opened my eyes so much more”
“Only just started ordering from this company, but won’t be again. The food is full of large bones. I have French Bulldogs and when they were emailed by my supplier regarding this there was a very curt reply about their food not being suitable for flat faced dogs or fast feeders, however there is no warning on the packs regarding this. I found this amount of bones in one 454g pack. Please be careful if you feed this as this amount of bone could cause serious damage to a dog!!”
“I have been using this brand for 6 months now and I will never ever buy durham animal feed mince again.
I have found all sort of things inside their minces... I can understand that sometimes can happen to miss a little piece of something but it happened way too often and today I found a big piece of black stone inside... they don't care about your animals. AVOID!!! Very disappointed.”
“I’ve been using Durham Animal Feeds for about 10 years now and have had no issues whatsoever. If anything they have improved their service as the years have progressed with better, more environmentally friendly packaging and now offering weekly delivery which is a great help!
All my dogs have always done well on their food and I also wean my pups onto it.
On the very odd occasion that I have had issues with delivery, this has always been addressed quickly and with great customer service.
Fab company!”
