Dv247.com Reviews

“ the lesson here is Poor Quality goods, Poor quality customer service and I only give 2 stars not 1 because a credit was offered. ”

“ If things went wrong the service and ability to return goods was never an issue. ”

“ Poor service, Purchased Hughes & Kettner FS-2 footswitch which has a faulty cable (too thin) and refusing to replace as states cables are excluded from guarantee, the cable is not a seperate item and is part of the whole product and therefore i cannot replace the cable. ”

“ Rubbish Customer Service. ”

“ I haven't experienced such poor customer service for a long time. No response to emails. Deliberately not collecting a return from depot that I reported as damaged and had to sent back. I had to ask PayPal for help to get my money back. I honestly advise you to stay away from them. You will save yourself a lot of time and unnecessary nerves. ”

“ Awful customer service. Unprofessional, unresponsive, they just don’t care. Still waiting for a refund after one month. NOT RECOMMENDED! ”

“ Ordered an item and was given the option of 2 day express delivery at more than double the cost. Selected that but the item still arrived 5 days later ! No response to emails, no telephone service. Rubbish ! ”

“ No phone service, no response to emails despite ordering some expensive lights - a UK sham company operating out of Germany now. Very much one to avoid, gather they also trade under the name of music store? ”

“ Their customer service/after sales is diabolical, the staff are clueless! It states on the website UK based but any warranty repairs are sent to Germany. ”

“ Do not under any circumstances send any money to this company you will not receive your item you have been warned I only wish I read reviews before buying and being scammed !!! If you have bought something good luck trying to get it and speaking to a customer service who just constantly lie never answer emails,seriously don’t be tempted by there cheaper prices it’s all a scam to get you to part with your money Please take my advice and the reply below is a absolute joke don’t make out this company cares because you don’t I challenge anybody to get help from this place ! ”