“The shoes I ordered were the wrong colour on the website photo they were all white and said in both the confirmation email and the website said they were white but when I got them they were white and black I would've returned them but I couldn't be bothered”
Hello, we are very sorry for the inconvenience we have clearly sent you the wrong colour. If you haven't worn them we will be happy to pay all the costs to exchange them. Please let us know.
“I paid extra for next day delivery as I needed the product for a birthday present on the Saturday, but when it didn't arrive and the tracking system wasn't working, I emailed and was informed that next day delivery doesn't count on a Saturday. I didn't see this information on the website when I ordered.”
“I paid for a quick service but it did not come next day - I called the office and spoke to someone who told me it would be with me the next day .... Not.
Overall the quality of the products were good - the sale prices good also but just their service let them down and the fact no one was in over the weekend to answer my calls or pick up.”
