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Do not order from this company, they refuse returns and refunds.
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posted 1 year ago
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After making the transaction I questioned Salma on the returns policy , she replied "within 30 days of purchase undamaged".
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posted 1 year ago
- Anonymous
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Disappointing service … We spent nearly £6k here on a new en suite and bathroom - 2 items were damaged which we returned and had replaced (at our inconvenience) - after the job was finished we had 2 small value items that we hadn’t used ( our plumber had used his own superior quality items) and Easy Bathroom charged us £20 “handling” fee to return them as they were over the 30 day returns window - they absolutely would not budge on this - I really dislike this approach from a business ….
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posted 2 years ago
- Anonymous
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Customer service from the 70’s.
60 pound delivery charge for tiles, components missing from the expensive shower packs purchased - Kendal thermostatic, out of date returns policy, Pictures on website misleading - Fabio 1000mm shower door
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posted 2 years ago
- Stephen
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and any returns was a charge of 60.
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posted 3 years ago
- Chris Desilva