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Easy bathrooms Reviews

1.8 Rating 114 Reviews
E
Happiness Grade
E

Customer Service - Bad

47.62%
Industry Average
This company has failed in every conceivable way to provide the service or goods that they have been paid for and contracted to provide.
posted 2 months ago - Sally McMillan
He then said that if I wanted Easy bathrooms to provide a service I would have to pay for it.
posted 5 months ago - Anonymous
When I tried to rectify all of this with customer service I kept being told nothing could be done.
posted 5 months ago - Steve Simpson
Absolutely disgusting customer service both in store and over the phone.
posted 9 months ago - Anonymous
Avoid! Shocking company! They owe me over £1,000 for sending me the wrong bathroom tiles. They do not answer their phones at customer service! This has been going on for over two weeks now! Do not order from this company! Save yourself the grief and your money!
posted 1 year ago - Anonymous
Avoid bad companies like this with poor customer service and save yourself the headache.
posted 1 year ago - Anonymous
Very disappointed. Was promised nearly 2 weeks ago that a delivery would happen today. It didn't arrive and I had to ring the store only to be told I wouldn't have it. I took a day off work, lost out on pay and had to pay a fitter for a day, for nothing. No communication from the store and no help from customer service
posted 1 year ago - Kev
Phoned and sent photos toEasy bathroom customer services, told it was water ingress which is not possible.
posted 1 year ago - R W Weekes
Awful customer service in Aylesbury
posted 2 years ago - Maryam Khan
Items damaged and getting things replaced? Might as well not bother ! Customer service rude and useless and the company totally unwilling to take any blame for incorrect orders and faulty goods.
posted 2 years ago - WB