“DO NOT BUY FROM EASYSHED!!!
We bought a garden shed from Easyshed. We wanted to do the right thing and support an Australian company despite there being numerous cheaper competitors.
When we opened the box from Easyshed, EVERY SINGLE WALL PANEL WAS SCRATCHED.
See the photos - EVERY SINGLE WALL PANEL IS SCRATCHED. There are plenty more photos of the scratches, that's just a sample.
We contacted Easyshed. They apologised and offered a 6.3% reimbursement and can of paint. We refused as it is not representative of how there is damage to EVERY SINGLE WALL PANEL. We considered obtaining a 100% refund. However in an attempt to find a compromise we requested a 50% reimbursement. It would cost them money to collect the damaged shed they sold us, replace it with an entirely new shed that is not scratched, and reship it to us.
Easyshed said they would meet us "halfway" and then offered to increase the reimbursement offer to 10.1%. 1) That's not meeting in the middle. 2) That's still not representative of how there is damage to EVERY SINGLE WALL PANEL they sold us.
Under the ACCC this is a "Major problem with a product" as it "is very different from the description" and involves "problems that would stop someone buying the product if they knew about them beforehand". We NEVER would have purchased a shed from Easyshed had we known it would be damaged on EVERY SINGLE WALL PANEL.
EASYSHED sold this sheds claiming it was new when it was in fact delivered damaged. That goes completely against Australian consumer law. We refused their offer and again requested the same reimbursement. They have now gone quiet and not responded to our email for 2 weeks.
This is Easyshed's fault for delivering a damaged product. We never asked for this. Massive regret going with Easyshed.
DO NOT BUY FROM EASYSHED!!!”
“EasyShed NOT. Every component has to be assembled. No predrilled holes.When sheets are paired they are ALWAYS wider than the edge moulding they are supposed to fit even when instructions state " keep sheet edges flush" The instruction is " you may have to "Massage the sheets to fit.??????
NEVER AGAIN.”
“I wish I had read the other reviews before purchasing!!
Do not purchase this product, poor quality with no pre drilled holes.
Took 2 days to put together a small shed, nightmare!
Absolute rubbish, don't let the marketing fool you.
Avoid at all costs.”
“Utter garbage product. The marketing folks do an excellent job of hiding the most difficult part - putting the panels together. They fit poorly, bend and warp out of shape, don't align properly, and take FOREVER to build. "5 easy steps" actually has 30+ steps in the instructions. And when you contact for support, they just re-send you the assembly instructions. You couldn't pay me to have another one.”
“What a joke "Easyshed" is...
What a joke "Easyshed" is.... on the website, order now, fast delivery" The Dispatch location was only 6 klms from here.
Actual fact... 10 days in and still no indication as to where or when the shed may be delivered.... Or Not.
I requested a cancellation, turns out the refund will show up slower that the shed.
And if I had the time or energy i woud share the ridiculous text interaction between them and I.....
AND... I am still getting texts from them trying to justify their inadequacy...... What a joke.
Heres a tip, Ask if the shed is available, before agreeing to buying anything from these muppets.
AVOID AT ALL COSTS!”
