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EatStreet Reviews

1.1 Rating 112 Reviews
F
Happiness Grade
E

Refund - Difficult

37.50%
Industry Average
I received rotten food from Applebees and EatStreet could not do anything about it so they said. Applebees said only EatStreet can refund or redeliver. Apparently not. $63 for a quesadillas burger and salad and it’s rotten. Unbelievable. I would give zero stars if I could. I deleted my account with them.
posted 1 year ago - Anonymous
Unit numbers don't show up on their end even when on my end it is clearly there. Then they won't refund without getting a refund from the store, even though it's their issue and not the store's.
posted 1 year ago - Anonymous
Never got my food. Charged my account. Never got a refund or credit. Restaurant never received my order. Customer service gave me no solution. No credit. No refund. No anything. Then kicked me out of the conversation.
posted 1 year ago - Anonymous
I was told I would be contacted by an account rep imminently about a refund which has yet to happen.
posted 1 year ago - Anonymous
I contact EatStreet and they state that Thai Cuisine is responable for the refund and it clearly shows that on my CC statement.
posted 1 year ago - Andrew Risso
It's like ordering from a Ghost because you pay your money and you never get your food or refund this is the worst place you can ever order from this company I would never order from I don't care if it was the last place on Earth that was delivering .
posted 2 years ago - Wrong one
I accidentally order from the wrong location. I tried to contact customer service. I never got a reply and I never got a refund. I will never use them again.
posted 2 years ago - Thomas Brooks
Once again, EatStreet got our order wrong. Usually, they miss an item or two. Tonight, they gave us someone else's order. What was EatStreet's fix? A refund for 1/2 of the price of the purchase. I will NOT be using EatStreet again.
posted 2 years ago - Anonymous
Inflated menu prices instead of being transparent about fees. Scammers. Refused ro refund $4. Pathetic.
posted 2 years ago - Anonymous
You pay for food. They screw up ordering it (left food out of order) and then offer to refund you 70% of what you just paid for. Should be a crime. Absolute garbage
posted 3 years ago - Joe