Element Games Reviews

3.17 Rating 6 Reviews
50 %
of reviewers recommend Element Games
Merchant Metrics
Customer Service
Communication Channels
Telephone
Visit Website

Write Your review

Tell us how Element Games made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Anonymous
Anonymous  // 01/01/2019
First time customer. Ordered near £100 of stock. Clearly stated the expected dispatch was the next day on their website.
1 week later I receive an e-mail saying it is delayed. I call up the store for 2 weeks after this e-mail, just to be told they expect it in the Friday delivery.
Nearly a month later I do not have my order and there has been no communication & no follow up to e-mails.
Finally I received a refund!
It may be bad timing but I will not use Element Games again.
Posted 5 months ago
Terrible service, no notification that the item was out of stock, sent numerous emails and voice messages, then in the end I had to have a refund. Will not be using this company again.
Posted 11 months ago
Fast and efficient service. Highly recommended.
Posted 2 years ago
Not very happy at all. Took my money for an item to be delivered on the 28th.

No notification. Delivery date came and went. Had to log in to their site to find it was now going to be delivered in July.

Poor service.
Posted 2 years ago
Good selection of products for painting and wargaming. Also great place to hang out and play games with friends and have a drink.
Posted 2 years ago
Element Games are a byword for fast, extremely reliable service. I've never been disappointed whenever I've used them, and because of their excellent rewards scheme I'm always coming back. Highly recommended.
Posted 3 years ago
Element Games is rated 3.17 based on 6 reviews