Element Vape Reviews

3.2 Rating 713 Reviews
F
Happiness Grade
E

Refund - Difficult

36.36%
Industry Average
3V I would like to return these for a refund.
posted 3 weeks ago - Steve D.
Sent me a bad disposable and wouldn't offer refund because said vape was a disposable. Nice.
posted 1 month ago - Ben B
REVISED *** BEWARE OF PRODUCTS AT THIS PLACE - Day 2 review trying to get a refund or store credit for their product that came completely DEAD - and they know this product may come dead because I've told them before and other reviews said the same thing -The New policy is now , who cares if you do business here all the time, good luck getting a refund on a 21.
posted 2 months ago - STILL NO REFUND
Received broken products from Element Vape, I emailed them and asked for a refund or a replacement and they simply stated that the products are not covered. I bought around $200 worth of e liquid from them. They offered $13 for the product the arrived leaking and broken.
posted 2 months ago - Dean Du Plessis
Been using element for years. Spent 1000’s. Bummed that they could do me dirty like this. They don’t care that they are selling products that misrepresent themselves. They then deleted the reviews on the counterfeit products. Won’t issue a refund. I’m done with element.
posted 3 months ago - Anonymous
They refused to send it back out and refused to issue a full refund.
posted 3 months ago - Anonymous
Called Element Vape and was told they could do nothing, and would refund my money once they received the return.
posted 4 months ago - ""
Does not replace or refund for defective disposable vapes.
posted 6 months ago - J Landis
when I drew a line in the sand saying please refund the 8 dollar shipping fee or lose me as a customer, well after years of being a customer and hundreds of dollars spent they gladly lost me as a customer over 8 measly dollars.
posted 6 months ago - Anonymous
I did not want a refund or replacement as I understood they aren’t covered under the warranty.
posted 6 months ago - Jennifer Grigg