Element Vape Reviews

“ Had a minor issue and got a speedy response from support. The issue was assessed and by having provided proper documentation, it was resolved within an hour or two. Great customer service and prices. I highly recommend EV! ”

“ Element Vape is awesome, I've bought a lot from them and will continue to, they have everything and if not they restock pretty fast... Love Element and the customer service is excellent!!!!!😶‍🌫️😶‍🌫️😶‍🌫️ ”

“ I have ordered from Element Vapes quite a few times now. They are always great to deal with it, great prices and great customer service. If there’s an issue they do right by you. All authentic products as well. Shipping has been quick also. 100% recommend Element Vape! ”

“ Love, love, LOVE this company! I've been using them for years! Their prices are incredible, customer service is top tier, and their selection is vast! I highly recommend them to anyone. ”

“ I placed an order and it somehow got lost in the mail. I contacted customer service and they helped me immediately with an option of a refund or replacement. I wanted a replacement and they got it out right away for me. Excellent customer service! ”

“ Customer Service is awesome! I ordered a good number of products and ultimately the package was never delivered by the 3rd party delivery service. ”

“ Awesome Customer Service! ”

“ But, they offer route protection and I’ve always had stellar responses from their customer service team. ”

“ Been doing business with them for many years. Never ran into any issues until the Vape Mail Ban. It created shipping challenges for them (expect packages to be delivered within 4 weeks of order date with their local carriers). Overall, they are a great company with exceptionally great customer service and great selection of products. Just need to be patient with their shipping partners. ”

“ Delivery was fast but some of my pods were incorrect. I submitted a form to customer service and received a reply within a few hours notifying me the correct pods were on the way. Excellent customer service!! ”