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Element Vape Reviews

2.9 Rating 873 Reviews
A-
Happiness Grade
A-

Customer Service - Good

82.95%
Industry Average
I have been ordering from Element Vape Since february of this year. I have dealt with many other places and have never had such great service Then with element! I order and my items arrive within five days! There has never been a damaged vape. The packaging is done really well. And these guys really care, I just want you to know how much I appreciate Element Vape!
posted 4 weeks ago - Diane P Peterson
I have ordered several times from Element Vape and have had the very best service and shipping. Genuine products. Would definitely recommend them toy friends. I live in texas and no shipping issues !!!!! Great job Element Vape staff
posted 1 month ago - Dave
Legit website. If people actually took the time to read the shipping disclaimer there would be almost 0 bad reviews about shipping. Ive been looking for a fat rabbit rta for over a year, these dudes had it! I risked the $40. Shipping disclaimer does warn you it take A WHILE to get any confirmation, after 3 days i got a confirmation email, about i week later i got my tank! If you are going to need something order it asap it will take about 2 weeks! I live in Philadelphia, Pa. Bottom line i got a tank NOWHERE carries anymore! Ordered 3 more so i dont have to look again! Website is legit shipping just isint easy as they are shipping vape products, and the epa has made it so hard vape businesses. I wont order from anywhere else! Hope this helps someone. Customer service never got back to me but just to trust the process
posted 5 months ago - Dennis
I've ordered several times with absolutely no problem. All orders were received within 5days with 2 of them during hurricanes Helene and Milton and with free shipping. Hopefully I will continue to receive this kind of service every time.
posted 6 months ago - Sue N
Amazon fast service and shipping Lost my starship Monday afternoon. Ordered a new one Tuesday. Got home from work today(Thursday) to brand-new black starship in the mail Thank you
posted 6 months ago - Anonymous
Great products, great customer service, and great very fast delivery!I'm only writing this because I mean every word! They are consistently GREAT! Ck. out Element Vape for anything and everything "VAPE"!
posted 7 months ago - STUART ARMOR
A1 customer service! Products always fair pricing. Fast shipping.
posted 8 months ago - Anonymous
Best vape company ever. Super fast shipping and very awesome customer service and support.
posted 8 months ago - Apt #J
Ordered some pods for my vape. They accidentally sent me 1 package when 2 were ordered. I wrote customer service and they were very quick to respond and helpful. Sent out the 2nd package the next day. Will definitely buy from them again!
posted 8 months ago - Anonymous
I’ve been using Element Vape for years and there is a reason for that! They are legit! Service is fast and I always get the product I order! Delivery is within a few days and if you have to send something back it’s an easy process!
posted 8 months ago - Joy