“5 stars for the t-shirt, however 3 stars for the delivery process. So on average 4 stars.
It took well over 2 weeks to arrive, and while customer services were quick to respond when I checked on the progress of the order, it would have been good to have had some kind of status available on the website. I felt like I was chasing a little bit. Perhaps it’s down to a combination of the holiday season and the lockdown restrictions that weren’t helping here.
Maybe a little more information up front, such as what’s in stock and estimated delivery times would help.
On a positive note, the t-shirt itself is great, fits well and feels quality. I have 2 now, and would buy again.
I like Elgin, and the Sunday Service email is a nice touch.”