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Elloughton Greenhouses Reviews

4.9 Rating 638 Reviews

100 %

of reviewers recommend Elloughton Greenhouses

Company Reviews

4.9

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Elloughton Greenhouses:

Elloughton Greenhouses are the north's leading domestic greenhouse supplier and installer. We sell greenhouses, spares and accessories, garden sheds, tool stores, bike stores, workshops and summerhouses on our website and at our huge East Yorkshire show site. We have built our company and reputation on giving the best possible customer service. Whether you need a complete garden building or simply a bag of nuts and bolts you can be assured of our full attention.

Visit Website

Phone:

01482 323416

Email:

ian@elloughton-greenhouses.co.uk

Location:

Poolbank Lane, Welton
Brough
HU15 1PX

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Elloughton Greenhouses 5 star review on 26th June 2021

Bertram Renowden

Elloughton Greenhouses 5 star review on 24th April 2021

Elloughton Greenhouses 5 star review on 16th July 2020

Jill And Ying (Castleford)

Elloughton Greenhouses 5 star review on 16th July 2020

Jill And Ying (Castleford)

Elloughton Greenhouses 5 star review on 16th July 2020

Jill And Ying (Castleford)

Elloughton Greenhouses 5 star review on 16th July 2020

Jill And Ying (Castleford)

Elloughton Greenhouses 5 star review on 11th June 2020

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant and helpful staff when visited to buy glass before this online order But...ordered a few small parts online this time and had an email a week ago saying parts had been despatched but still waiting and am fairly local. Given current circumstances not complaining though as pretty unimportant! Hardly critical purchases”

“all that I need to rebuild the greenhouse plus some useful extras”

“Expectation & reality good”

“Thank you for my purchase of greenhouse shelf brackets. I liked them so much I ordered another set off you. Tony Hoare Liverpool your new customer.See you again soon.”

“greenhouse clips arrived very quickly and are now holding the greenhouse's winter lining in place!! All very efficient - my husband is most impressed!! Regards - Sally Petitt”

Hello and many thanks for leaving us a review. If you get a chance could you please indicate where we could have done better and gained the 5 stars we constantly strive for? We are always looking to improve and if there was something that was not perfect I would love to know. Thanks again, Ian.

“Thanks, the longer cropped bolts are to put bubble wrap in the glasshouse, Bolt small washer, then fix with nut, 2, put repair washer on then a nut do not tighten this as needs to be ready when you put the bubble wrap up”

“Very helpful and prompt service”

“At the time of writing, some two weeks after placing my order for some greenhouse bolts, they still haven’t arrived. BUT, having spoken to Elloughton after giving a reasonable time for the postal system, they dispatched a replacement order with next day delivery and that turned up the next morning. Cannot fault their customer service. The bolts were just what I was after too!”

“Good products, exactly what it said on the website. Excellent turn round from order to delivery. Would've scored a 5 but the postage was a tad pricey...”

Hello and I'm sorry you feel we were a "Tad Pricey" on the postage. Your order weighed over 2kg and was in the 2 - 5 kg weight band with Royal Mail which would have cost £13.75 to post at a Post office. As we have a business account we save considerably on the over the counter price and you were charged just £8 for your delivery. Although Royal Mail are by no means perfect we have never found a company that comes close to them for reliability and price.

“On a reçu ce qu'on a commandé.”

“Excellent customer service and advise, only slight problem is I felt that the postage to Jersey was high, most firms use standard post office mail, it wont stop me from ordering again. Regards Bob”

“Good product. Priced OK. Quick delivery. No VAT invoice provided either hard copy or on-line.”

Hello, I have emailed a VAT invoice directly as this was the first I have heard that a VAT invoice was needed. I have also amended our system to include our VAT number on all future invoices to avoid any further disappointment. Many thanks, Ian.

“I found the item i wanted and ordered it. It was delivered i 3/4 days”

Hello and many thanks for your review. If you can think of anything we could have done better which would have resulted in the 5 stars we strive for please do not hesitate to let us know. Thanks again, Ian

“excellent service the goods ordered were delivered within a couple of days”

Hello and many thanks for your review. If you can think of anything we could have done better which would have resulted in the 5 stars we strive for please do not hesitate to let us know. Thanks again, Ian

“product good quality fits perfectly”

Hello and many thanks for your review. If you can think of anything we could have done better which would have resulted in the 5 stars we strive for please do not hesitate to let us know. Thanks again, Ian

“Easy to order, helpful customer services and quick delivery.”

“Fast service.”

“Was thrilled to find Elloughton Greenhouses and to learn it carried Elloplugs. I rigged up my own solution, using a Solar Pool Cover as Insulation, and the Elloplugs to attach it to a Harbor Freight (USA) Green House. Most of the installed clips have done fine. A few have given away, probably due to me using them with the other two products, which they weren't designed for. Overall, am so glad I found them!”

“It must be two years since I ordered from you. How come you think I have just ordered something? ?”

Hello and I'm really sorry for the inconvenience but there was a mistake with this week's review invitation emails. For some reason the entire order file was sent out instead of the normal weekly batch, apologies again for the inconvenience and many thanks for your review. Kind regards, Ian.

“Good product Good service Would recommend this company and its greenhouses.”

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Elloughton Greenhouses is rated 4.9 based on 638 reviews