“Purchased a matress on their website on their best possible deal for 570inc Vat and delivery, one day after delivery, its on QVC for £510 inc del. I thought no problem, I'll just have the conversation and I'm sure they will be fair and refund the difference or send something to resolve.
No. Nothing. Just a brush off.
Going to return the mattress and buy another brand, having had simba before and being more than happy, I'd rather give my money to them.
Incase they say review isn't a customer, Last 4 digits of my order number 48H6 and order was placed 11/6/24”
“Absolutely appalling company. There is no ability to contact or speak to customer services. Promised delivery dates not met and no communications at all. Look at Trustpilot - many many people saying exactly the same thing. This is the worst online retailer I have ever come across.”
