“Having been a customer for years I will not be going back. We returned an unused item very promptly and had 20% deduced for "administration" fees-I have never heard of that before and it is unacceptable.
“Been a customer for many years now and can say their prices are usually unbeatable when comparing with other websites online. Also never had a problem when ordering, safe and on time best of all cheap. I've done many projects in my time & have got all of my bathroom products through Empress, now I just order online instead of coming into the showroom, their prices are the best I can find in North London and other websites I've checked online”
“Top Bathroom Showroom It's incredible. We have gone at least 5 times now to showroom to pick our dream cloakroom / bathroom. As their is so much choose. Without helpful staff, we would have gone confused.com by now. Lots on display in showroom. Helped to plain drawing Thanks a millions Shelly”