“We’re re-doing our bathrooms and Shelly,Stavros and Surinder have been just lovely-professional,polite ,amazing knowledge and so helpful. Their prices are far cheaper and products fantastic (and we did our ground work)Thanks guys,we will be back soon for another project we’ve taken on.”
“Spoke to a very rude man called surinder! His mannerism on the phone was appalling. He initially put the phone down without introducing himself and I called back and he said apparently he selected the wrong digit to answer! Personally I think he just wanted to get off early so he shut shut the lines. I had called to chase up an image I had sent over 1 weeks ago to see of they can order this for me. Very unprofessional slow and rude people. I have gone elsewhere.”
“Been a customer for many years now and can say their prices are usually unbeatable when comparing with other websites online. Also never had a problem when ordering, safe and on time best of all cheap. I've done many projects in my time & have got all of my bathroom products through Empress, now I just order online instead of coming into the showroom, their prices are the best I can find in North London and other websites I've checked online”
“Not able to tell you how happy :) I am with my bathroom.
Thank you for making it painless, pleasant and most of all hassle free!
I would also like to say thank you to all your helpful staff.”
“Top Bathroom Showroom It's incredible. We have gone at least 5 times now to showroom to pick our dream cloakroom / bathroom. As their is so much choose. Without helpful staff, we would have gone confused.com by now. Lots on display in showroom. Helped to plain drawing Thanks a millions Shelly”