“DO NOT GET INVOLVED..
I wasn’t expecting such a bad service from them and the experience made me cry. I wasn’t able to do anything there.I have to involved laurenerecovery team @ proton. me i have gotten back all withdrawals THANK YOU”
“Didn't feel it was worth what I got wish I had purchased direct from UK . Paid for a 4 prong double mount and only looks like a single mount told this was because of the size of diamond. Could have been told this before purchase. Would not recommend or use again”
Hi Richard,
I am very sorry to hear that - we have a lifetime warranty that covers a situation such as yours. I looked through our emails and found no record of discussing the double mount vs single mount complaint you mentioned. I am happy to make you a new setting that she will love and that you can be proud of. All shipping expenses and costs involved are covered by Enchanted Diamonds. We'd love to help you!
Joshua
