END. Reviews

“ When I contacted customer service, I was told there is “no record” of my returned items, and therefore, they cannot process the refund. ”

“ This company told me nothing about any duty fees I would be paying on top of the purchase. There was 0 notice 0 updates and 0 communication on additional fees that I would be responsible on top of the purchase amount. Terrible customer service as I work in the industry and this is not something that should be happening. Not to mention almost 70 dollars on one single item. ”

“ Customer service disaster: When I contacted them with proof and screenshots, they dismissed my complaint entirely. ”

“ I reach out to customer service about my missing package. ”

“ Extremely disappointing customer service. ”

“ Pls do not buy from this company, worst customer service in history They will send you standard emails and will not look into you complaint I still have over 1000 pounds with them and have not received a refund for over 4 weeks and counting If you know what is good for you do not buy from the company, I assure you will regret it like me ”

“ I contacted them to complain but the customer service person played dumb, directing me to returns processes and not answering my question when I specifically sent a screen shot of the "free returns" in my confirmation screen of the order. ”

“ Terrible customer service! They sent my order back before I had time to collect it so I asked them to re-ship it back to me to find out now they are just refunding me and ignoring my emails. ”

“ Their customer service is terrible and unhelpful. ”

“ They have the worst customer service. ”