“
Customer service lacks urgency and efficiency.
”
posted 5 days ago
- AV
“
When the tracking showed the return was delivered back to them, they refused to reimburse me back for the return telling me "can you wait another 24 to 48 hours?" Their customer service is a joke.
”
posted 9 months ago
- EF
“
No refund in 3+ weeks, paid for a trackable service like they suggested and it was delivered and signed. Nothing since! Emailed over 10 times and have received the same automated email about returns everytime. No answer on customer service line either. Absolute joke! £300!
”
posted 9 months ago
- Anya
“
I am beyond frustrated with END. Trainers lost at DPD depot and have been able to raise a response via phone, voicemail or email for about a month now. Live chat has been switched off. Dreadful customer service. Maybe this will solicit a reply!
”
posted 9 months ago
- Stephish
“
They don't even try to work with you. Awful service. Really don't care about the customer
”
posted 11 months ago
- Anonymous
“
I've been in correspondence with customer service since December and they refuse to send me a refund for the item that I paid for.
”
posted 1 year ago
- Annika
“
I called their customer service and they said that they miscalculated their stocks however I went online and they are still advertising that pair of boat shoe.
”
posted 1 year ago
- Azad Khodabaccus
“
Part or my order was missing, contacted customer service on numerous occasions….
”
posted 1 year ago
- BigSam
“
On december 2nd, after seeing that my order had been sitting in FedEx's wharehouse in Madrid for a couple of weeks, I asked END's customer service to locate and deliver the parcel.
”
posted 1 year ago
- Diogo Passos
“
Avoid ordering with this company – non-existent customer service that shows nothing but contempt for customers.
”
posted 1 year ago
- D H
