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Customer service disaster: When I contacted them with proof and screenshots, they dismissed my complaint entirely.
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posted 1 month ago
- Christian
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I reach out to customer service about my missing package.
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posted 2 months ago
- ERIC HOOPER
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Extremely disappointing customer service.
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posted 6 months ago
- Anonymous
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Pls do not buy from this company, worst customer service in history
They will send you standard emails and will not look into you complaint
I still have over 1000 pounds with them and have not received a refund for over 4 weeks and counting
If you know what is good for you do not buy from the company, I assure you will regret it like me
”
posted 7 months ago
- Anonymous
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I contacted them to complain but the customer service person played dumb, directing me to returns processes and not answering my question when I specifically sent a screen shot of the "free returns" in my confirmation screen of the order.
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posted 8 months ago
- Penny
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Terrible customer service! They sent my order back before I had time to collect it so I asked them to re-ship it back to me to find out now they are just refunding me and ignoring my emails.
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posted 9 months ago
- Jennifer
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Their customer service is terrible and unhelpful.
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posted 11 months ago
- Nina B
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They have the worst customer service.
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posted 1 year ago
- Anonymous
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Horrible, I mean HORRIBLE customer service. Please do your shopping else where there’s truly no benefit to shopping with them.
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posted 1 year ago
- Anonymous
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Customer service lacks urgency and efficiency.
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posted 1 year ago
- AV