eneba-com Reviews

1.2 Rating 177 Reviews
F
Happiness Grade
F

Customer Service - Bad

28.57%
Industry Average
You can buy legitimate keys through Eneba but customer service will not help you if you get ripped off, even if you provide proof.
posted 3 weeks ago - Katy
Purchased Norton 360 key ,key was show as already activated, contacted the customer service, send them emails witch screenshots and nothing, then they even stop responding, Scamers and robbers .
posted 2 months ago - Thomas
Poor service, seller sold me a used code and refusing a refund/new code I will be staying away from Eneba in the future.
posted 3 months ago - Jim
Sent me an email to say "your order has been confirmed", but the thing is that I didn't order anything from this website for almost 2 years!! Customer service was not responding until I left a negative review on Trustpilot website.
posted 3 months ago - JustAperson
Absoluttely horrible experience, the SMS verification simply did not work. Consistenly. After an hour of trying to use this absolutely horrible service, I had to gave up. If this review finds you, DO NOT USE THEM.
posted 5 months ago - Dissatisfied customer
i tryed eneba customer service they had me write a ticket and never got back to me so i had paypal get rid of the charges .
posted 1 year ago - pete
Stay away!!! Bunch of thieves Paid 50€ code does not work, customer service does not respond
posted 2 years ago - Tom
If you like pass aggressiveness with your customer service then this company eneba-com is for you! Not recommend
posted 2 years ago - Anonymous
Unprofessional, unhelpful and poor customer service.
posted 2 years ago - Anonymous
Purchased a copy of Doom Eternal on this website but the key provided would not activate. I was advised to reach out to the game manufacturer (Bethesda) which I did and they came back to say that the key was invalid and most likely used or a fake Customer service are completely unresponsive and I now have to try get my money back via a PayPal dispute
posted 2 years ago - Hugh Kelliher