England Store Reviews

“ Their automatic self-service return portal called “intelligent returns” is defunct. ”

“ Free returns and making the customer journey as easy as possible is standard practice for most online retailers. ”

“ Last time I called, I was told I got to wait longer as they need to research with there returns department. ”

“ Rip off company try better company like JD Sports or Direct Sports. First postage cost a way to high. Returns postage are costly too. Refunds take 30 days but they say 7-14 days. They hold on to your money to earn interest. Should only take 3 days to refund your money through PayPal still waiting 25 days started PayPal claim. So shop elsewhere to buy football shirts your warned…. ”

“ I have emailed the company that runs returns for this store multiple times and never get a response. Would NEVER order from this store again! ”

“ Hi I’m trying to return an order but your returns portal doesn’t recognise my order number or email/postcode. Order number: Store Order 279-3154-8463 Please can you advise the returns details as it’s not on your site. On receipt when would I expect a refund by? Thanks ”

“ Incorrect sizing guidance (women’s football tops). Unhelpful customer service - no returns or refunds on ‘personalised’ items, despite having to move 2 sizes up for a top and it having a footballers name on the back. No reply from chief executive of The FA when emailed regarding the issue. ”