“Wow what service, I purchased my towels in the morning and got them in the afternoon, certainly not expecting that. Incredible service and the towels were great.”
“Purchased a bamboo bathrobe as a present for my husband. It arrived quite quickly and looks very nice though he has yet to see it or try it on. Make sure to check the measurements on the website as I would normally buy him a 'small' but according to the manufacturer's measurements I needed to order an XL. I have compared it to the robe he already has and I think it will be the correct fit.”
“Quick dispatch and items as described. Just what I was looking for. Packaging slightly squashed and would be nice to see an eco friendly item like beeswax candles not packaged in a plastic carton and plastic outer packaging.”
“I ordered sock paid extra for next day deliver on 23/12/2021 still not received them do disappointed would like a refund on postage still not received them”
Hi there,
So sorry to hear this. We sent your order on Friday which is the day after you placed your order. However, the reason for the delay is Hermes- during the Christmas period, there have been some delays with parcels. I would like to offer my apologies to you for this.
We will follow this situation until it has been resolved. Please email us via info@enhom.com if you need further help.
I SEE YOU RECEIVED YOUR ITEM AND SORRY AGAIN THE DELAYED CAUSED BY HERMES.
Kind Regards
“Received only half my order(missing in transit) called customer services which immediately re despatched missing items same day-perfect! So pleased with the quality/price I will be ordering again! Great service, good quality=5 star👍”
