“
Would give 0 if I could. Ripped me off in Swan Street, Coventry. Charger connected and went green. Returned 3 hours later and had 0.01kw/h for £6. Thought a refund would be simple but No! Apparently it's the fault of Coventry City Council?! Then they have the cheek to try and take £25 from my bank.
”
posted 1 year ago
- Mr David P Humphreys
“
Charging unit failed not long after installation. I have been repeatedly told they would fix it, then replace it but months on i'm still left with a faulty unit while they 'work on a fix'. I have asked for the unit to be removed and a refund issued and they say they will arrange for an installer to remove the unit but there's always an excuse. AVOID!
”
posted 3 years ago
- M Shepherd
“
Although I enjoy the convenience of our charger if the off peak scheduling function isn't working then we re not enjoying the benefits. repeatedly the charging cycle continues into the non off peak period and we end up paying much more for our electricity. Frankly I think we deserve a refund on additional costs because this feature isn't working properly. I raised this once and the weekend setting was adjusted, but it keeps happening.
”
posted 3 years ago
- Ray Williamson
“
I am absolutely fed up with this and will be insisting on them removing it and giving me a refund.
”
posted 3 years ago
- Ed Bassett
“
If EO cannot resolve this I will pursue them for a full refund and seek out a more reliable system.
”
posted 3 years ago
- Richard Kidd
“
Seems a bit buggy, struggled to connect and stay connected to our 2.4/5 GHz WiFi.
Setting up on our WiFi process was riddled with errors and having to restart unit.
Doesn't correctly display how much charge in vehicle. Says vehicle is charging when the vehicle is fully charged.
Only 2 days payment into ownership and already considering a refund.
”
posted 4 years ago
- Richard Carter
“
Then took a long time to get a refund.
”
posted 4 years ago
- Charles Stewart
