“Every single car I checked during the $1 trial had inaccuracies - in particular missing accidents and inaccurate mileage reports. I ran vehicles I knew because how else am I to test it? They let you run a very limited number during the trial and then conveniently charge you a non-refundable $99.99 as part of their broken business model. This company will not survive -- they are only after your hundred bucks, not repeat business. Do not use if you need an accurate report.”
“I used EpicVIN to purchase a single vehicle history report for $1, thinking it was a one-time payment. However, I was later charged $99.99 for a subscription I never knowingly signed up for. The terms for the automatic renewal were hidden in small print and not made clear during the purchase process.
When I contacted customer support, I offered to pay the $15 for the single report, and asked for a refund of the remaining $85, which I felt was a fair solution. This wouldn’t have financially harmed EpicVIN, yet they still refused my request. Instead of being understanding and accommodating, they stuck to their rigid policy, even though I was only asking to pay for what I actually used.
This feels like a deceptive practice designed to trap customers into recurring payments without proper consent. I strongly advise others to avoid using this service. They lack transparency, and their policies are unfair to customers.
As someone from a developing country, where $100 represents 50% of my monthly income, this amount means so much more to me than it would to others. To be treated this way, especially when I was simply trying to pay for one report, feels like a betrayal.”
“This service helped me verify a car's history by providing ownership details, accident records, and more. I got everything I needed and unsubscribed afterward.”
“The worst scam and experience, I do not recommend them at all. I purchased the pass to view VINs for one month, and when it ended, I canceled it. However, they automatically charged me $100 for the renewal without giving me any option to get a refund. They are the worst and most opportunistic company. If I could give them a zero, I would, because they don’t deserve anything more.”
“I needed multiple reports, so I got the 16-report package. The price was great, and the details in the reports—like photos and damage history—were spot on. Kate Lockwood from customer service helped me out when I had a quick question. Amazing service!”
“Be careful when you pay $1 to get a vehicle report. The $1 is a scam to start auto pay in 1-2 days. You will be charged $99 for a month subscription!!! Fortunately I caught it right after the $99 auto pay was made through my PayPal account and I stopped the auto pay.”
“The 3-day trial was exactly what I needed. I only required one report, and it worked great - it is explicit, detailed and has all the info I needed. Canceling was a breeze, all through my account, no hassle.”
“I love how easy it is to cancel when you don’t need the subscription anymore. I canceled mine last month, and it took just a few clicks, re-subscribing is not a problem too. They make it so simple, which I really appreciate!”
“I needed to learn about a car's history, and this service delivered everything—ownership, accidents, and beyond. I got what I needed and unsubscribed!”
“I used this service to research a car's background and got all the information I needed—owners, accident history, and more. Once done, I unsubscribed.”
“Making a one-time search trigger a 3-day trial to “subscription” that becomes an irreversible 99.00 charge is a deplorable business practice. The hiding the ability to cancel that subscription, along with the refund page making “not cancelling in time” an immediate disqualification is pretty blatant”
“DO NOT ENTER YOUR CARD NUMBER-
https://www.bbb.org/us/fl/north-miami-beach/profile/auto-services/epicvin-inc-0633-90570453/customer-reviews
Why doesn’t this site reflect the reviews on BBB? Are these real?”
“been using their unlimited subscription for a while, and it’s so convenient! pay once a month and access as many reports as I need. the reports are clear, detailed, and super easy to read. def worth it!”
“This service was exactly what I needed to check a car's history. It revealed previous owners, accidents, and more. I canceled after getting all the details.”
“Having the full reports with damage photos was a game-changer! I accessed key information I otherwise wouldn’t have seen, and I’m very satisfied with my subscription.”
“Totally worth it—the comprehensive reports, complete with photos of damages, ensured I had all the necessary details. I’m thrilled with my subscription!”
